Customer Service Executive

4 weeks ago


Makati City, National Capital Region, Philippines Cartrack Full time

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Explain the different applications on our platform to customers and enhance Cartrack's position as the technology partner of choice.
  • Train customers on how to derive the most value from our Software-as-a-Service platform.
  • Ensure customer satisfaction and provide professional customer support.
  • Acknowledge and resolve customer complaints, whilst ensuring they are always in the loop.
  • Responding promptly to customer inquiries and communicating with customers through various channels.
  • Providing feedback on the efficiency of the customer service process.
  • Identify opportunities to sell additional services and or Cartrack software applications to clients.
  • Compile daily efficiency and productivity reports.

Requirements

  • Diploma/Bachelor Degree in any field with outstanding academic performance or equivalent industry experience
  • Experience in customer service.
  • Proficient in English.
  • Tech-savvy and computer literate.
  • Excellent communication and interpersonal skills.
  • Hands-on and a positive attitude.
  • Team player with a high level of energy and able to work independently.

Application

We'd love to hear from you, chat with you and learn more about you

Please send your CV to

Subject: Name_Customer Care Officer



  • Makati City, National Capital Region, Philippines Probe CX Full time

    Job Description SummaryThe campaign is na inbound customer service of a logistics company in Australia. The Customer Service Representatives are expected to help the Customers process parcel delivery and/or collection requests, lodge investigations for missing parcels, and the like.Duties and Responsibilities:Attend and actively participate in training and...


  • Makati City, National Capital Region, Philippines Red Hat, Inc. Full time

    Customer Success Executive page is loadedCustomer Success ExecutiveApply remote type Onsite locations Makati - MSO time type Full time posted on Posted 4 Days Ago job requisition id R-047583The Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure customers are successful in realizing...


  • Makati City, National Capital Region, Philippines Reckitt Benckiser LLC Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Development Executive - Regional Key Accounts, MindanaoCity: MakatiWe are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a...


  • Quezon City, National Capital Region, Philippines Hexagon Group of Companies Full time

    The Customer Relations Executive strategically drives sales through telemarketing, executes strategic plans, and maintains compliance with company policies. They cultivate client relationships, implement competitive strategies, monitor prices, gather competitive updates, and ensure timely and accurate reporting for effective sales progress tracking. Clients...


  • Makati City, National Capital Region, Philippines Nestlé SA Full time

    Manages food service channel in assigned area to achieve sustainable and profitable growth with key customers.Key ResponsibilitiesDevelop food service channel and achievement of sales targets by identifyingbusinessopportunities in the assigned areaCreate and execute Customer Growth Plans for Priority "Win and Protect" Customers based on identifiedgrowth...


  • Makati City, National Capital Region, Philippines beBeeService Full time ₱250,000 - ₱500,000

    Job Overview:We are seeking a dedicated and detail-oriented professional to join our team as a Service Officer.Key Responsibilities:Ensure strict implementation and consistent compliance to policies and procedures, regulatory rules, and business objectives through excellent customer service delivery and service-related initiatives.Support the Service Manager...


  • Quezon City, National Capital Region, Philippines Probecx Full time

    Customer Experience Executive - Quezon CityAt Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We...


  • Makati City, National Capital Region, Philippines beBeeDriver Full time

    Our team seeks a highly skilled and professional chauffeur to provide secure, timely, and comfortable transportation services for senior executives or private individuals.Drive clients to and from appointments, meetings, and other engagements while maintaining strict confidentiality and professionalism at all times.Ensure the vehicle is clean, fueled, and...

  • Sales Executive

    3 weeks ago


    Makati City, National Capital Region, Philippines Alcoline Corporation Full time

    Join the dynamic team at Alcoline Corporation as a Sales Executive. In this exciting role, you will be responsible for driving sales growth and expanding the company's customer base in the Makati City Metro Manila area. As a Sales Executive, you will be crucial in achieving the company's strategic objectives and contributing to its continued success.Key...


  • Makati City, National Capital Region, Philippines beBeeCustomerService Full time

    Grow with Us: Customer Service Representative RoleWe are seeking a customer-focused individual to join our team as a Customer Service Representative. This role involves providing exceptional service to clients, addressing their queries, and ensuring their needs are met.About the JobIn this position, you will be responsible for answering phone calls,...