E-commerce Operations Manager

1 week ago

Barcelona, Philippines beBeeAmazon Full time ₱4,500 - ₱6,000

Job Overview

This role entails managing Seller Central operations, maintaining account health, and resolving performance notifications for a fast-growing business in the clothing and apparel space. Key responsibilities include strategic brand partnerships and private label growth.

Key Responsibilities:

  • End-to-End Account Ownership: Ensure daily execution aligns with long-term strategy for effective scale-up.

  • Account Health & Compliance: Monitor KPIs, address issues, resolve notifications, and maintain strong standing across all marketplaces.

  • Case Management & Reimbursements: Submit cases to Amazon for issues, secure reimbursements, and track resolutions.

  • Listing Creation & Optimisation: Build and refine product listings for maximum discoverability and conversions.

  • Data Analysis & Reporting: Analyse trends using Helium 10 and Google Sheets to drive data-backed decisions.

  • Logistics & Inventory Reconciliation: Oversee shipment creation, coordinate suppliers, reconcile inventory, and maintain data accuracy.

  • Inventory Forecasting & Planning: Analyse sales trends and lead times to forecast demand and optimise replenishment strategies.

  • Pricing & Promotions Management: Develop pricing strategies, manage vouchers, and analyse performance to maximise conversion and margin.

  • Product Information Management: Maintain centralised databases of product data, pricing, packaging specs, and variations.

  • Cross-functional collaboration and communication are crucial in this role.

  • Solid process development is essential for supporting future growth and team building.

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