Inbound Customer Service Specialist

Job OverviewThis role is centered around monitoring and evaluating customer service calls to ensure high-quality interactions. The selected candidate will analyze calls, provide coaching, and create reports for management.The ideal candidate should have a basic understanding of client policies and departmental procedures. This position involves working...

Customer Care Specialist RoleThis role involves handling inbound calls from customers to resolve their queries and concerns. The ideal candidate will possess excellent communication skills, both verbal and written, as well as the ability to work within time constraints.

Be part of a dynamic team that values innovation and customer satisfaction. At IBM, you will work in an environment where creativity and collaboration thrive.Job OverviewThis role is designed to provide exceptional customer service while maintaining a high level of productivity. As an Inbound Contact Center Practitioner, you will be responsible for resolving...

We are seeking a dedicated and compassionate Bilingual Intake Specialist to be the first point of contact for our client firms.This role plays a critical part in providing excellent customer service and ensuring that potential cases are effectively evaluated and processed.The ideal candidate will have exceptional communication skills, a strong understanding...

Responsible for maintaining a high level of customer service while collecting outstanding payments, resolving disputes or issues and assisting order releases. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities:1. Handle inbound calls from customers regarding...

Quality Assurance SpecialistEvery day, our payments solutions make it possible for millions of people to move money between buyers and sellers. Our team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders achieve amazing results. We are driven by our passion for success and deliver best-in-class payment...

OverviewThe Sales Inbound Coach is responsible for conducting orientation to new Cruise Consultants and introducing them to the inbound sales process. Develop individual coaching plans and provide resources and assistance. The inbound sales coach observes the Shoreside Butler team to determine training needs, reviews sales and service approaches, guest...

OverviewThis position is required to perform basic and advanced support for alarm management and to professionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to: diagnosing, interrogating, troubleshooting via connecting to customer software, relaying refrigeration / HVAC alarms, and other customer requests pursuant...

Responsible for handling inbound and outbound calls to interact with customers, address their inquiries, and resolve issues. They act as the first point of contact for customers, providing information, troubleshooting problems, and ensuring customer satisfaction.

Customer Service Representative (North Edsa)Candidate must possess at least a Bachelor's/College Degree, High School Diploma, or Senior High School Diploma in any course.Fresh Grad / Entry Level specializing in Customer Service or equivalent.ResponsibilitiesCore Responsibilities:• Handle all incoming phone calls with courtesy and professionalism.• Answer...