Customer Experience Solutions Associate

2 weeks ago


Pasay, National Capital Region, Philippines Valeros Business Company Full time
About the Role

Valeros Business Company is seeking a highly skilled Customer Experience Solutions Associate to join our team in Makati. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and experience solutions.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via various channels
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
  • Develop and maintain a thorough understanding of customer needs and preferences
Requirements

To succeed in this role, you will need:

  • A college graduate with or without a background in the Customer Experience Solutions industry
  • High School (old curriculum) or Senior High School graduate with at least six (6) months of background in the Customer Experience Solutions industry
  • Excellent communication, problem-solving, and multitasking skills
  • Superb computer skills
  • The ability to work on shifting schedules
What We Offer

We offer a competitive salary package that includes:

  • Php15,000.00 - Php24,000.00 per month
  • A non-taxable allowance (pro-rated): 2,000
  • A sign-on bonus: 15,000
Benefits

We are committed to providing a supportive and inclusive work environment, with benefits that include:

  • Health insurance
  • Paid training


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