Customer Experience Solutions Associate
1 month ago
Valeros Business Company is seeking a highly skilled Customer Experience Solutions Associate to join our team in Makati. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and experience solutions.
Key Responsibilities- Provide timely and effective responses to customer inquiries via various channels
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
- Develop and maintain a thorough understanding of customer needs and preferences
To succeed in this role, you will need:
- A college graduate with or without a background in the Customer Experience Solutions industry
- High School (old curriculum) or Senior High School graduate with at least six (6) months of background in the Customer Experience Solutions industry
- Excellent communication, problem-solving, and multitasking skills
- Superb computer skills
- The ability to work on shifting schedules
We offer a competitive salary package that includes:
- Php15,000.00 - Php24,000.00 per month
- A non-taxable allowance (pro-rated): 2,000
- A sign-on bonus: 15,000
We are committed to providing a supportive and inclusive work environment, with benefits that include:
- Health insurance
- Paid training
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Customer Experience Associate
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