Remote Customer Service Job Opportunity

2 weeks ago

Imus, Calabarzon, Philippines beBeeEmployment Full time ₱14,500 - ₱17,600
Customer Service Representative Position

We are seeking a skilled Customer Service Representative to handle inbound and outbound calls, respond to customer queries, and provide exceptional service.

The ideal candidate will possess excellent communication skills, be able to work under pressure, and have the ability to multitask and prioritize tasks efficiently.

Key Responsibilities:
  • Respond to customer inquiries or close leads/sales.
  • Enter data into CRM software.
  • Handle emails and create reports using Microsoft Office and Google Drive.
Requirements:
  • Excellent English communication skills.
  • Typing speed: at least 40WPM.
  • Ability to work under pressure.
  • Ability to multitask, prioritize, and manage time efficiently.
Preferred Qualifications:
  • Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher) and 8 GB RAM.
  • OS: Windows 10 or higher (MacOS equivalent is allowed).
  • Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature.
  • Internet connection: Wired connection; minimum of at least 30 Mbps.
  • Software: Microsoft Office & PDF reader, AnyDesk, Gdrive, Discord.
What We Offer:
  • Permanent work-from-home.
  • Full-Time and Long-Term Employment.
  • Government-mandated benefits, health benefits, leaves, bonuses, and other incentives.
  • Salary will be based on performance, attendance, and attitude.
  • Opportunity for regularization and promotion.
  • US and Canadian clients.
  • Shift: Graveyard Monday to Friday.

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