Financial Services Director
7 days ago
Job Description:
As a Financial Services Director at Security Bank Corporation, your primary responsibility will be to provide expert support to our wholesale account customers, ensuring their needs are met promptly and effectively.
Key Responsibilities:
- Serve as the primary point of contact for complex customer inquiries and concerns.
- Develop and implement strategies to improve customer satisfaction and retention.
- Collaborate with cross-functional teams to resolve customer issues and enhance overall service quality.
- Conduct regular reviews to ensure customer feedback is addressed and SLAs are met.
About Us
At Security Bank Corporation, we pride ourselves on being a leading financial institution in the Philippines. With a rich history dating back to 1951, we have evolved into a diverse and dynamic bank offering a wide range of financial services.
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