Customer Experience Director

We're on the hunt for a seasoned Customer Experience Director who can help us deliver world-class experiences that exceed customer expectations. As a key member of our leadership team, you'll be responsible for overseeing the development of new ideas and methods, working on complex problems that require in-depth analysis and evaluation of multiple...

Job OverviewWe are seeking a seasoned Customer Experience Director to join our team at MoEngage Inc. As a key member of our Customer Success organization, you will be responsible for driving long-term partnerships with our Mid-Market and Enterprise level customers.Your expertise in project management, organizational skills, and ability to collaborate with...

About the JobWe are seeking a highly skilled and experienced individual to fill the position of Customer Experience Director. As a key member of our customer experience team, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.ResponsibilitiesCustomer Experience StrategyDevelop and implement...

Job DescriptionThe RTA Supervisor will lead a team responsible for real-time resource management of Work From Home/remote advisors.This includes analyzing reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.

OverviewThe Customer Complaints Management Director plays a pivotal role in ensuring a seamless customer-centric experience at AXA Philippines.This individual is responsible for overseeing the end-to-end process of customer complaint resolution, guaranteeing fair, timely, and effective responses to client concerns.

Job OverviewWe are looking for a highly motivated and results-driven CUSTOMER SUPPORT DIRECTOR to join our team. This role is responsible for leading the development and implementation of customer support strategies across various product lines.

As a key player in Modibodi's journey to revolutionize the world of personal care, we're seeking a seasoned Customer Experience Manager to spearhead our efforts in delivering exceptional service across all touchpoints. This role demands a customer-centric leader with a strong innovation mindset, passion for personalized interactions, and a knack for refining...

About the Position: Selectcare Philippines Inc is looking for a skilled Customer Service Supervisor to lead our team. The successful candidate will have excellent leadership and communication skills, with a strong focus on delivering exceptional customer service and building a high-performing team.Key Responsibilities:Oversee and manage a team of customer...

Job DescriptionThe Consumer Experience Director is a key member of our retail team, responsible for ensuring that every customer interaction is exceptional. This role involves managing the consumer experience from start to finish, including greeting customers, answering questions, and resolving any issues that may arise.About UsAt One Outsource Direct...

About UsLAHAT FOOD is a food delivery app that offers Authentic Asian & Western cuisine. To date, we had more than 21,000 active app users & 500 Merchants since its launch. Lahat currently has 100 dedicated riders plus Partner Riders to cater to all orders 24/7.Job Title: Customer Service Team LeaderJob Description:Manage a team of CSRs in handling customer,...

At UnifyCX, we are committed to delivering exceptional customer experiences across various industries and geographies.We are seeking a highly skilled Quality Director to join our team in Metro Manila, Philippines.About the Role:The Quality Director will be responsible for developing and implementing quality assurance strategies to ensure service excellence,...

About the positionThis is a unique opportunity to join a dynamic team as a Hospitality Services DirectorJollibee Group is seeking an experienced professional to fill this key role.The successful candidate will be responsible for:Providing strategic leadership and direction to the restaurant operations teamDeveloping and implementing operational processes to...

Job Title: Sales Operations ManagerSoutheastasia Retail, Inc. has an exciting opportunity for a Sales Operations Manager to lead our front-end team.Job Responsibilities:Manage daily sales operations to achieve maximum efficiency.Supervise and train Front-End personnel to deliver exceptional customer service.Develop and implement strategies to improve sales...

Job DescriptionAs a Quality Assurance Supervisor at SSG, you will be responsible for driving excellence in customer experience. Your key responsibilities include leading a team of Quality Analysts, developing quality assurance strategies, and conducting call audits. To succeed in this role, you should have a proven track record of leadership, strong...

Job DescriptionAt Sysgen RPO, Inc., we are seeking a highly skilled Candidate to fill the position of HR Relations and Customer Care Manager. The successful individual will be responsible for managing and monitoring the Customer Services Team to ensure that Service Level Standards (SLS) are being followed and met.The ideal candidate will possess excellent...

About This OpportunityThis is an exciting opportunity to join Southeastasia Retail, Inc. as a Membership Supervisor.ResponsibilitiesAs a key member of the sales team, you will be responsible for overseeing the daily activities of all membership clerks and their daily remittances.You will also be responsible for auditing encoded application forms, monitoring...

Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. As a Customer Experience Specialist, you will assist our clients across the country with their ERP Pro School Suite.Key ResponsibilitiesProactively communicate and collaborate with stakeholders to understand client needs, current...

About the RoleThe Workplace Experience Director will oversee the daily operations of a co-working space, focusing on providing an exceptional experience for members. Key responsibilities include facilities management, operations, team leadership, financial management, and event planning.Key ResponsibilitiesFacilities ManagementEnsure the cleanliness,...

Neksjob Corporation is looking for a detail-oriented leader with a passion for quality assurance to join our team as a QA Operations Director. As a key member of our organization, you will be responsible for managing and guiding our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple channels.Job...

About Us:Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.Job Summary:The REMS Associate Director will be responsible for managing multiple client projects and driving...