Customer Experience Specialist

About the RoleWe are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team. In this role, you will be responsible for interacting with customers through inbound calls, resolving issues, and selling products and services.Key Responsibilities:Handle Customer Inquiries: Respond to customer inquiries in a timely and...

About UsSutherland Global is a leading provider of business process outsourcing solutions. Our company has over 35 years of experience in driving business and digital transformation for our clients.We are seeking an experienced Business Analyst to join our team as a Quality Specialist. The successful candidate will be responsible for evaluating customer...

Welcome to Call Center International, where we pride ourselves on delivering world-class customer experiences. As a Virtual Customer Service Agent, you will be an integral part of our team, working to ensure that every customer interaction is positive and memorable.Our TeamWe are a diverse and inclusive team of customer service professionals who share a...

Company Description:Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models. Job Description:Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst....

Company DescriptionSutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.Job DescriptionSutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The...

Key ResponsibilitiesWe are seeking a highly skilled Quality Assurance Manager to monitor and evaluate the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards.This role involves documenting quality issues and performance measures for management review, as...

Job DescriptionWe are seeking a highly skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for making outbound calls to prospective customers and upselling existing ones. You will also be responsible for providing customers with information on client products and services.The ideal candidate will have excellent...

Job OverviewWe are seeking a skilled Customer Service Quality Assurance Specialist to join our team at TalentPop App. This individual will be responsible for ensuring the highest standards of service are maintained by our support team.ResponsibilitiesEvaluate and enhance the quality of customer interactions.Provide detailed, constructive feedback to support...

Job Title: Retail SpecialistLocation: UNIQLO Philippines StoresJob Type: Full-timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Specialist. In this role, you will be responsible for delivering exceptional customer experiences, increasing store sales, and maintaining a well-organized...

Company Description:Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

Company DescriptionSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

Company DescriptionSutherland is seeking an organized and reliable person to join us as a Customer Experience Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionCustomer Experience Managers...

Job DescriptionAt Sutherland, we're seeking highly skilled Customer Service Consultants to join our team. As a Customer Service Consultant, you will be responsible for handling inbound calls, providing exceptional customer service, and meeting sales targets. If you're passionate about delivering outstanding customer experiences and have excellent...

Company Overview:Sutherland is a renowned organization seeking an organized and reliable individual to join us as a Customer Experience Manager. We are a group of driven and supportive individuals who thrive in a dynamic environment.Job Description:In this role, Quality Managers have the opportunity to collect and analyze customer feedback from various...

About UsSutherland Global is a leading digital transformation company dedicated to delivering exceptional experiences for customers and employees. With over 30 years of experience, we have earned the trust of our clients by providing instantaneous, relevant, predictive, and frictionless customer experiences.We believe in making every interaction delightful...

About the Role:We're seeking a skilled customer service representative to join our team at Bright Future Corp. As an onsite support specialist, you'll play a crucial role in delivering top-notch support to our customers.Key Responsibilities:- Respond to customer inquiries and concerns in a prompt and professional manner- Collaborate with the team to resolve...

The Customer Experience Lead will be responsible for developing and executing strategies to enhance customer satisfaction and loyalty.Key DeliverablesConduct thorough analysis of customer feedback and pain points to identify opportunities for improvement.Develop and implement process changes to improve service quality and efficiency.Liaise with clients and...

Position Title: Customer Experience RepresentativeWork Set Up: OnsiteSchedule: 12:00 AM - 9:00 AM PHTJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:The Customer Experience Representative (CER) is the primary contact for Healthcare Professionals (HCPs) and consumers, providing support on pharmaceutical...

Role Summary:We are seeking an experienced Water Service Technician to join our team at Australian Outsource Desk Inc. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to customers through various channels, including phone, email, and chat. Your expertise in troubleshooting and resolving...

About the RoleThe CX IT Manager is responsible for leading the IT team in delivering a world-class experience to our customers and employees. This involves equipping the team with the necessary skills and knowledge, planning their capacity to ensure sufficient IT coverage, case management and escalation support.Key Performance Indicators (KPIs) will be...