Business Analyst

2 weeks ago


Angeles City, Central Luzon, Philippines Sutherland Global Full time
About Us

Sutherland Global is a leading provider of business process outsourcing solutions. Our company has over 35 years of experience in driving business and digital transformation for our clients.

We are seeking an experienced Business Analyst to join our team as a Quality Specialist. The successful candidate will be responsible for evaluating customer transactions and ensuring that all required processes and guidelines are followed.

  • This individual will oversee the evaluation and documentation of customer interactions to guarantee accurate and consistent information is provided.
  • The Quality Specialist will work closely with clients and team members to establish and maintain communication, building strong relationships and trust.

Our ideal candidate will have:

  • Six months of experience in process transformation and improvement.
  • Strong analytical skills, with the ability to interpret data, identify trends, and suggest improvements.
  • Excellent verbal and written communication skills, with the ability to communicate clearly and constructively.


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