Manager - Customer Experience

Company DescriptionSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

Company OverviewSutherland is a digital transformation company that excels at delivering exceptional experiences for both customers and employees.We have been entrusted with caring for our clients' customers for over 30 years, and we strive to make every interaction as delightful as possible.

Career Opportunities at MajorelMajorel offers a wide range of career opportunities for professionals who are passionate about delivering exceptional customer experiences. As a Workforce Operations Supervisor, you will have the opportunity to lead a team of talented individuals, develop and implement strategies to improve workforce productivity, quality, and...

At Sutherland, we're driven by a passion for delivering exceptional customer experiences. As a key member of our team, you'll play a pivotal role in shaping the way we interact with our clients.Job OverviewWe're seeking an experienced professional to join us as a Customer Experience Manager. This is an exciting opportunity to leverage your skills and...

About TaskUsAt TaskUs, we are dedicated to delivering exceptional customer experiences that drive business growth for our clients. As a provider of outsourced digital services, we empower our clients to focus on their core competencies while we handle the intricacies of customer engagement.With a global presence in twenty-three locations across twelve...

About TOA GlobalWe are a dynamic and innovative company that provides exceptional customer experiences to our team members and clients.Our mission is to empower individuals to unlock their potential, providing the skills and knowledge necessary for success.

Job Description:Company Overview:MCI is a leading provider of Business Process Outsourcing (BPO) solutions, delivering tailored services to meet the diverse needs of our clients.We specialize in creating industry-leading customer experiences and driving optimal performance through innovative solutions.Job Summary:The Team Leader will contribute to delivering...

About UsTaskUs is a provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. We help our clients represent, protect, and grow their brands through a cloud-based infrastructure that serves clients across various sectors, including social media, e-commerce, gaming, streaming media, food...

Service Quality Improvement SpecialistThe Service Quality Improvement Specialist is responsible for improving service quality through effective quality assurance processes and data-driven decision making.This role involves managing the QA team, analyzing performance data, and working closely with operations to enhance customer experience and agent...

Job OverviewSutherland is seeking an organized and reliable individual to join us as a Customer Experience Manager. We are a group of driven and supportive professionals.About the RoleThe ideal candidate will have experience with marketing, organizational development, psychology, or customer experience. They will also possess exceptional project leadership...

Company Overview:Sutherland Global is a renowned organization seeking a highly skilled individual to join our team as a Quality Manager. We pride ourselves on being a group of driven and supportive professionals who work collaboratively to achieve our goals.Job Responsibilities:As a Quality Manager, you will be responsible for collecting and analyzing...

Job DescriptionWe are seeking a Customer Experience Coach to join our team. The successful candidate will be responsible for coaching and developing sales and service agents to deliver exceptional customer experiences. This includes designing and developing coaching materials, facilitating coaching sessions, and evaluating coaching effectiveness.About...

We are seeking a Customer Experience Specialist to join our team at Hyperfuture Information Technology Solutions. In this role, you will be responsible for delivering exceptional customer experiences through various channels, including email, chat, and phone.About the RoleThe ideal candidate will have excellent written communication skills in English, with...

Company Description:Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models. Job Description:Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst....

Job DescriptionWe are seeking a highly skilled Customer Experience Representative to join our team at Valeros Business Company.Company Overview:We strive to deliver exceptional customer experiences and provide top-notch services in the Customer Experience industry.Job Responsibilities:You will be responsible for providing excellent customer service,...

Job OverviewWe are seeking highly motivated individuals to join our team as Customer Experience Specialists. As a key member of our customer service team, you will play a vital role in delivering exceptional experiences to our clients.In this role, you will handle inbound and outbound calls, emails, and chats with customers. You will be responsible for...

Company OverviewValeros Business Company is a dynamic organization that prioritizes exceptional customer experiences. Our team is dedicated to delivering top-notch service, and we are seeking a skilled Customer Experience Representative to join our ranks.Job DescriptionWe are looking for an experienced professional with a background in the Customer...

At Call Center International, we are looking for skilled and motivated individuals to join our team as Customer Experience Representatives.This role is ideal for college graduates with a background in the Customer Experience (CX) industry or those with at least six months of experience in a related field.Candidates should possess excellent communication...

Job DescriptionThe Quality Assurance Professional will play a key role in ensuring the quality of our services, identifying areas for improvement, and implementing changes to improve performance.The successful candidate will have strong analytical and problem-solving skills, with the ability to communicate effectively with all levels of management and...

**Job Summary:**We are seeking a highly skilled Contact Center Operations Manager to lead and oversee the day-to-day operations of our contact center. The ideal candidate will be responsible for ensuring that the contact center consistently meets client service level agreements (SLAs), enhances the overall customer experience, and drives team...