Representative Opportunities

4 days ago

Pasig, National Capital Region, Philippines beBeeCustomerService Full time ₱20,000 - ₱30,000
Customer Service Representative Job

We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers through various channels, including phone, email, and online chat.

Your primary responsibility will be to manage a high volume of incoming calls, emails, and online chats from customers who are placing orders, inquiring about an order, product information, and general order assistance.

You will need to identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. Additionally, you will seize opportunities to upsell products when they arise and build sustainable relationships with customers by going the extra mile.

To be successful in this role, you must stay current with industry changes/trends to provide best-in-class service and meet personal/team qualitative and quantitative targets.

Requirements
  • A minimum of 2 years of customer service experience is preferred.
  • A High School Diploma or equivalent is required.

In addition to these requirements, you should have strong phone and verbal communication skills, along with active listening. You should also possess basic computer and typing skills, consistent attention to detail and quality, customer focus, and adaptability to different personality types.

Benefits
  • Career growth and learning opportunities.
  • Project bonus to be given at the end of the project if all conditions are met.

This is a great opportunity to work in a dynamic environment where you can develop your skills and advance your career. If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

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