Customer Service Representative Opportunity

2 weeks ago

Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱2,089,600 - ₱2,394,400

Job Summary

We are seeking a talented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients via inbound and outbound calls, emails, and chats.

The ideal candidate will have excellent communication skills, a strong customer-focused attitude, and the ability to work in a fast-paced environment. If you are a motivated and results-driven individual who is passionate about delivering top-notch customer service, we encourage you to apply.

About the Role

This role requires the ability to interface with customers, respond to inquiries, and resolve issues in a professional and courteous manner. You will also be responsible for maintaining accurate records, meeting performance metrics, and participating in ongoing training and development.

Responsibilities

  • Provide exceptional customer service via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate records and meet performance metrics
  • Participate in ongoing training and development to improve knowledge and skills

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • A strong customer-focused attitude and the ability to work in a fast-paced environment
  • Basic computer skills and the ability to learn new software applications
  • Able to work independently and as part of a team

Benefits

We offer a competitive salary and benefits package, including:

  • A comprehensive health insurance program
  • A 401(k) retirement plan
  • Paid time off and holidays
  • Ongoing training and development opportunities

Career Framework

This role is designed for individuals who are looking to start their career in customer service. You will have the opportunity to develop your skills and knowledge in a supportive and dynamic environment.

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