Zendesk Support Manager

Job Title: Senior Support Operations ManagerAs a key member of our team, you will lead and scale the support operations department. Your primary responsibility will be to serve as the primary escalation point for complex technical, clinical, and operational issues.Key responsibilities include:Manage and mentor a growing team of support specialists, providing...

About our e-commerce operation, we are a dynamic and innovative Tech Group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors.Job Overview:We are seeking a highly skilled Zendesk Admin & AI Specialist to oversee workflows, queue management, and collaborate with cross-functional teams to improve customer support...

Customer Support Specialist We are seeking a skilled and empathetic Customer Support Specialist to provide exceptional service to our clients' customers. Key Responsibilities: Respond to customer inquiries via various communication channels with professionalism and tact Resolve issues promptly, escalating complex cases to the relevant team members when...

Job Title: Anaplan Support AnalystWe are seeking a proactive and experienced support specialist to join our Enterprise Performance Management (EPM) team.About the Role:This is an ideal opportunity for someone who enjoys solving complex problems, supporting business-critical systems, and working directly with clients in a collaborative environment.Key...

Support RoleWe are seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have a proven track record in incident management, technical support, and system administration.The role requires strong communication skills, ability to work effectively across multiple departments and stakeholders, and flexibility to adapt to...

Job TitleCryptocurrency Operations SpecialistJob OverviewThis role involves managing operational, marketing, and customer support tasks for a rapidly expanding cryptocurrency exchange. The ideal candidate will have experience in cryptocurrency or blockchain and excellent written English skills.To succeed in this role, you will be responsible for managing our...

This position involves providing exceptional customer support through various channels, including live chats and emails. Key responsibilities include building positive relationships with customers, meeting team performance indicators, and staying up-to-date with industry trends.Key Qualifications:Excellent Chinese and English upper intermediate (B2 level)...

Job Title:A Support Specialist will be responsible for coordinating all aspects of vendor and homeowner follow up to ensure timely and continual progress on every maintenance request.">Main Responsibilities:Follow-up with vendors, managers, and homeowners via tickets, phone calls, and emails to resolve any issues promptly.Escalate work orders to senior...

Leadership Role for Customer Service Team LeadThe organization seeks a highly motivated and experienced Customer Service Team Lead to drive success in customer support teams. This high-impact role requires leading teams toward excellence, motivating and mentoring agents to deliver exceptional service.This position demands a results-driven leader who can...

Job OpportunityWe are seeking a skilled and customer-focused technical support professional to join our global team.This is a remote, full-time opportunity where you'll work on challenging technical issues and collaborate with world-class teams across Product, Engineering, and QA.Key ResponsibilitiesProvide advanced (L2/L3) technical support for global...