Technical Customer Support Specialist

1 day ago


San Juan, National Capital Region, Philippines beBeeAI Full time ₱50,000 - ₱75,000

About our e-commerce operation, we are a dynamic and innovative Tech Group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors.

Job Overview:

We are seeking a highly skilled Zendesk Admin & AI Specialist to oversee workflows, queue management, and collaborate with cross-functional teams to improve customer support operations.

Key Responsibilities:
  • Zendesk Certified Administrator
  • Expertise in automation, triggers, and queue management
  • Experience with AI setup and integrations
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration abilities
  • Proficiency in reporting and presentation creation
  • Ability to document workflows and suggest process improvements
What We Offer:
  • Opportunity to work with world-class talents in a data-driven environment
  • Growth and development opportunities both professionally and personally
  • A safe, inclusive space that values diversity, equity, and inclusion
  • Openness to new ideas and initiatives
  • Comprehensive benefits package

We foster a culture of collaboration, innovation, and continuous learning.



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