Administrative Professional
2 days ago
We are seeking a highly skilled and organized Executive Assistant to support our team. This role will be responsible for managing administrative tasks, providing exceptional customer service, and ensuring seamless communication with clients.
Key Responsibilities:
- Assist with post-sales administration tasks.
- Follow up with clients on various matters.
- Communicate with customers via phone calls, explaining proposed designs and answering frequently asked questions.
- Guide clients through the sign-up process.
- Support ad-hoc operations as needed.
- Coordinate logistics for scheduling inspections.
- Identify and remove bottlenecks in processes.
- Maintain regular check-ins with customers to keep them engaged and updated.
- Follow up on deals and ensure they are rescheduled as necessary.
- Help generate referrals for the company.
- Escalate any issues to the customer service department.
- Manage contractors' deals and compensation.
- Collaborate and coordinate with other team members.
- Perform other ad-hoc tasks as required.
Desirable Qualifications:
- Sales background.
Non-Negotiable Requirements:
- Excellent communication skills.
- Self-motivated and proactive individual.
- Highly organized and efficient in their work.
- Integrity and honesty in all interactions.
Industry/Tools Experience:
- Salesforce.
- Calendly.
- Octa.
Benefits
- Competitive salary package based on skills and experience.
- 13th month pay bonus.
- 12 days of paid time off (PTO) per year.
- US holidays off throughout the year.
- Maternity and paternity leave benefits.
- Comprehensive healthcare coverage for you and your family.
- Life insurance for added peace of mind.
- Access to mental health consultations and wellness resources.
- Anniversary and birthday gifts and celebrations.
- Exciting team experiences, including island getaways, virtual town halls, and regional meetups.
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