Customer Service Champion

9 hours ago

Mandaue City, Central Visayas, Philippines beBeeRepresentative Full time ₱100,000 - ₱120,000
Remote Customer Service Representative Position

This role involves providing top-notch customer service by handling inbound and outbound calls in a professional and efficient manner.

  • Handle customer inquiries and resolve issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow established scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.

Candidates must possess excellent communication and interpersonal skills, as well as the ability to multitask and self-manage effectively. Prior call center experience is required, and a strong command of the English language is essential.

Required Skills and Qualifications
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong typing speed of 20+ WPM
  • High-speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Excellent problem-solving skills
  • Able to work independently and as part of a team
Benefits

As a valued member of our team, you can expect a competitive compensation package that includes:

  • HMO coverage for employees and dependents
  • Dental coverage
  • In-house dental assistance worth ₱5,000
  • Free meal during training
  • Allowances for rice, clothing, laundry, and meals
  • Performance and loyalty bonuses
  • Regular opportunities for growth and promotion
Other Information

Physical Requirements: This role operates in a professional office environment and requires prolonged sitting while using a computer and headset.

Reasonable Accommodation: We provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship.

  • Customer Service Champion

    10 hours ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time $50,000 - $80,000

    Customer Experience ChampionWe are seeking a skilled customer support professional to join our dynamic eCommerce team.The ideal candidate will possess exceptional leadership abilities, extensive experience in customer service management, and a strong understanding of eCommerce operations.Key Responsibilities:Identify and resolve complex customer issues...

  • Customer Experience Champion

    9 hours ago

    Mandaue City, Central Visayas, Philippines beBeeProduct Full time ₱1,500,000 - ₱2,500,000

    Unlock Your Potential as a Customer Experience ChampionApollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, our platform provides sales and marketing teams with verified contact data for...

  • Customer Experience Champion

    10 hours ago

    Mandaue City, Central Visayas, Philippines beBeeCustomerCentric Full time ₱57,600 - ₱72,800

    Customer Service Professionals are the backbone of any successful organization.">Job DescriptionProvide timely support to customer inquiries across various channels such as phone, email, live chat and social mediaDeliver exceptional customer experiences that meet our high standardsCreate lasting relationships with customers through effective communication...

  • Customer Experience Champion

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeSupport Full time ₱800,000 - ₱1,200,000

    Customer Experience ChampionJob SummaryWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Representative. As a key member of our support team, you will play a crucial role in delivering exceptional customer experiences, resolving issues promptly, and ensuring customer satisfaction.Key...

  • Digital Business Champion

    6 hours ago

    Mandaue City, Central Visayas, Philippines beBeeDigital Full time $60,000 - $80,000

    Unlock Your Potential as a Digital Business ChampionWe are seeking a highly motivated and results-driven professional to join our team as a Sales-Driven Account Manager. This is an exceptional opportunity for finance-savvy individuals with a proven track record in sales, account management, and driving revenue growth.The ideal candidate will have a strong...

  • Senior Enterprise Customer Advocate

    4 hours ago

    Mandaue City, Central Visayas, Philippines beBeeCustomerSuccess Full time $90,000 - $125,000

    Job OverviewThe Customer Success Manager Sr is a key role responsible for championing enterprise customers and driving quantifiable value through products and services.Key ResponsibilitiesChampion enterprise customers to drive business growth.Develop and execute customer success strategies to drive retention and expansion.Collaborate with cross-functional...

  • Customer Service Champion

    7 days ago

    Roxas City, Western Visayas, Philippines Work Avenue And Business Solutions Incorporated Full time ₱120,000 - ₱200,000 per year

    Job Overview: We are looking for a dedicated Customer Service Representative (CSR) to join our dynamic team in Roxas City. As a CSR, you will be the first point of contact for our valued customers, delivering exceptional service and resolving inquiries with professionalism and care. If you're a strong communicator with a passion for helping others, we want...

  • Senior Enterprise Customer Champion

    7 hours ago

    Angeles City, Central Luzon, Philippines beBeeCustomerSuccess Full time ₱800,000 - ₱1,200,000

    Customer Success LeaderWe are seeking a highly skilled and experienced Customer Success Leader to join our team.This role is a key position, responsible for championing enterprise customers and driving quantifiable value through our products and services.Develop and maintain joint customer success plans with clients, reviewing and improving these assets...

  • Senior Customer Experience Champion

    4 hours ago

    Mandaue City, Central Visayas, Philippines beBeeCustomerSuccess Full time $90,000 - $120,000

    Job DescriptionWe are seeking a skilled professional to join our team as a Senior Customer Success Executive. As a key member of our organization, you will be responsible for driving revenue growth, maximizing customer value, and ensuring seamless customer experiences.Key ResponsibilitiesFoster Long-Term Customer RelationshipsDrive Revenue Growth and...

  • Customer Service Liaison

    3 hours ago

    Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time $4,800 - $12,000

    Job Title: Customer Service LiaisonWe are seeking a skilled and professional customer service liaison to join our team. As a key member of the organization, you will play a vital role in ensuring exceptional customer satisfaction across multiple channels.Respond promptly to customer inquiries and complaints via email, chat, and phone, providing accurate...