Healthcare Scheduler

3 days ago


Quezon City, National Capital Region, Philippines E-Solutions IT Services Full time

At E-Solutions IT Services, we are seeking a skilled Healthcare Scheduler to join our team. As a key member of our operations department, you will play a critical role in ensuring seamless patient scheduling and appointment coordination.

Key Responsibilities:
  • Schedule and confirm patient appointments for MRI, X-ray, Mammogram, CT scans, and Ultrasounds.
  • Manage patient records using Exa RIS (Konica) and verify insurance, pre-authorizations, and patient eligibility.
  • Provide patients with appointment prep instructions and necessary documents, while ensuring confidentiality per HIPAA and company policies.

You will also be responsible for handling high-volume calls with professionalism and empathy, answering patient inquiries, resolving scheduling conflicts, and rescheduling appointments as needed.

To succeed in this role, you should have excellent organizational skills, attention to detail, and strong verbal and written communication skills. Experience with Radiology Information Systems (RIS) and scheduling software is a plus.



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