Healthcare Customer Service Associate

3 days ago


Quezon City, National Capital Region, Philippines Hire My Tech Full time

Hire My Tech is seeking a highly motivated and organized Healthcare Customer Service Associate to join our team. As a key member of our healthcare support team, you will be responsible for providing exceptional customer service to our patients, including scheduling appointments, answering patient inquiries, and resolving any issues that may arise.

We are looking for someone with experience working in US/UK based Call Centers of Healthcare facilities, who is aware of HIPAA regulations and has excellent communication skills. This is a full-time position, with opportunities for professional growth and development within our organization.

Responsibilities:
  • Provide exceptional customer service to patients through phone, email, or live chat
  • Schedule appointments and answer patient inquiries
  • Resolve patient issues and concerns in a timely and professional manner


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