Caregiver Support Specialist

1 day ago

Calamba, Calabarzon, Philippines beBeeEmpowerment Full time ₱3,000,000 - ₱5,000,000
Job Opportunity: Family Care Support Specialist

Making family care possible is a mission that requires dedication and passion. We are tackling one of the most significant challenges of our time by training and employing family caregivers to provide paid care at home.

Our goal is to deliver exceptional care, improve health outcomes, and provide an unparalleled experience nationwide. We achieve this by efficiently leveraging technology to empower families and healthcare providers alike.

As a Family Care Support Specialist, you will play a vital role in empowering underserved families to access care. Your responsibilities will include collecting, reviewing, and accurately tracking documentation from caregivers and families.

Key skills and qualifications for this role include:

  • Extensive experience in customer service, administrative support, or healthcare-related roles.
  • Proven ability to manage high-volume inbound and outbound calls in a fast-paced environment.
  • Strong organizational skills with exceptional attention to detail in document review and tracking.
  • Clear, professional communication skills, both verbal and written.
  • Proficiency with CRM systems, shared drives, and/or document management tools.
  • Ability to handle multiple priorities, manage follow-ups, and consistently meet deadlines.

Additionally, this role requires a compassionate, patient, and empathetic approach when supporting families and caregivers. Familiarity with healthcare documentation, HIPAA, or Medicaid processes is a plus but not required.

Benefits:

  • Competitive compensation packages that reflect your value to the organization.
  • Generous paid time off allowing you to recharge.
  • Team bonding opportunities through team activities and company retreats.
  • Growth opportunities to build your leadership skills and work with diverse teams across markets.

What We Offer:

  • A collaborative and dynamic work environment.
  • Ongoing training and development to enhance your skills.
  • The opportunity to make a meaningful impact on the lives of families and caregivers.

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