Caregiver Coordinator

24 hours ago

Calamba, Calabarzon, Philippines beBeeCaregiver Full time $45,000 - $55,000
Homecare Scheduler Position Overview

The Homecare Scheduler plays a pivotal role in ensuring seamless client care by efficiently managing and coordinating caregiver schedules to meet each individual client's needs.

This position serves as a vital link between clients, caregivers, and the agency, maintaining strong communication and resolving scheduling conflicts promptly.

Main Responsibilities:
  • Assign caregivers based on client needs, skills, and availability, planning for staffing gaps.
  • Adjust schedules for emergencies, last-minute absences, and urgent client needs.
  • Communicate schedule changes to caregivers and clients, offering incentives for hard-to-fill shifts.
  • Act as the main contact for caregivers, handling availability, assignments, and policy updates.
  • Maintain accurate records in scheduling software, tracking availability and backup schedules.
  • Resolve scheduling conflicts and caregiver disputes efficiently.
Additional Tasks:
  • Manage accounts payable, verify caregiver timesheets, and ensure accurate payroll processing.
  • Ensure timely invoicing and payment collection from clients.
Required Skills and Qualifications:
  • At least 1-2 years of experience as a Homecare Scheduler, client relations in the homecare or healthcare industry (preferably in the US/AUS).
  • Experience using scheduling software and ability to manage 75 clients and 300 hours of schedules.
  • Background experience in Financial and Project Management is a plus.
  • Strong time management and communication skills.
Key Benefits:

This role offers opportunities for career growth and development in a dynamic and supportive environment.

Why You'll Thrive Here:

You will have the opportunity to make a meaningful difference in people's lives while developing your skills and expertise in homecare scheduling.

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