
Administrative Professional
21 hours ago
We are seeking a highly organized and empathetic administrative professional to join our team. As the primary point of contact for tenants, you will provide exceptional customer service, respond to inquiries, and resolve issues in a timely and professional manner.
About the Job:This is a mid-senior level administrative role that requires strong communication skills, attention to detail, and the ability to work independently. You will be responsible for answering incoming calls, responding to emails, and maintaining accurate records.
Key Responsibilities:- Provide excellent customer service to tenants via phone, email, and in-person interactions.
- Answer incoming calls, respond to emails, and maintain accurate records.
- Process work orders, renewals, and other tenant concerns in a timely and efficient manner.
- Document all call details and ensure issues are passed to the right team members.
- Mid-senior level experience in an administrative or customer-facing role.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Organized and detail-oriented with excellent time management skills.
- Full-time employment opportunity.
- Flexible work-from-home schedule.
- Opportunity to make a real difference in the lives of tenants.
You will be part of a dynamic and supportive team that values empathy, responsiveness, and follow-through. We offer a collaborative work environment, opportunities for growth and development, and a competitive salary and benefits package.
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