Customer Experience Specialist

2 days ago

Marikina City, National Capital Region, Philippines beBeeAdministrator Full time ₱1,500,000 - ₱2,500,000
About Our Opportunity

We are seeking a talented Zendesk Administrator to join our team. This is an exciting opportunity for a highly motivated and organized individual who is passionate about delivering exceptional customer experiences.

As a Zendesk Administrator, you will play a key role in supporting our customer service team by implementing efficient workflows, automating tasks, and providing expert-level support for our customers.

Key Responsibilities:

  • Implement and manage Zendesk automation rules and triggers
  • Develop and maintain customized reports and dashboards
  • Collaborate with cross-functional teams to resolve customer issues
  • Provide training and support to end-users on Zendesk functionality
Requirements

To be successful in this role, you will need:

  • Proven experience as a Zendesk Administrator or similar role
  • Excellent analytical and problem-solving skills
  • Strong communication and collaboration abilities
  • Ability to work independently and as part of a team
What We Offer

We offer a dynamic and supportive work environment that fosters growth and development opportunities. You will have access to:

  • A comprehensive benefits package
  • Ongoing training and development programs
  • Opportunities for career advancement

If you are a motivated and organized individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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