Enterprise Customer Experience Specialist

2 days ago

Marikina City, National Capital Region, Philippines beBeeProvisioning Full time ₱4,000,000 - ₱8,000,000

Job Description:

">

We are seeking a skilled and dedicated professional to provide exceptional customer support to our Enterprise clients. The successful candidate will play a critical role in ensuring the adoption and effective use of our products, while also providing valuable feedback to our product and sales teams.

About the Role:

">

This is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences and driving business growth. The Provisioning Support Specialist will be responsible for providing post-sales support, including billing, quoting, and licensing assistance, as well as demonstrating exceptional customer service skills that delight customers.

Key Responsibilities:

">
  • Provide billing, quoting, and licensing support for internal sales teams and external customers.
  • Demonstrate exceptional customer service skills, including empathy, positive language, attentiveness, and active listening.
  • Leverage strong problem-solving skills to resolve customer issues efficiently and effectively.
  • Work collaboratively with cross-functional teams to ensure seamless customer experiences.

Requirements:

">

To succeed in this role, you will need to have:

Essential Skills and Qualifications:

">
  • Extensive experience in customer support, preferably in a B2B or enterprise environment.
  • Excellent communication and interpersonal skills, with the ability to convey technical information in non-technical terms.
  • Strong analytical and problem-solving skills, with the ability to work under pressure and meet deadlines.
  • Ability to work independently and collaboratively as part of a team.

Preferred Qualifications:

">
  • Familiarity with Atlassian's suite of products and experience using Jira Service Desk and Confluence.
  • Experience in process improvement and project management.

What We Offer:

">

We offer a comprehensive range of benefits and perks designed to support your well-being and career growth, including:

Perks and Benefits:

">
  • Flexible work arrangements and remote work options.
  • Ongoing training and development opportunities.
  • A competitive salary and bonus structure.
  • A dynamic and supportive team environment.

About Us:

">

We are a company that values diversity, equity, and inclusion, and we are committed to creating a workplace where everyone feels valued and respected. We believe that the unique perspectives and experiences of all employees contribute to our success, and we strive to create a culture that reflects these values.

  • Enterprise Customer Success Professional

    2 days ago

    Marikina City, National Capital Region, Philippines beBeeBusiness Full time $60,000 - $100,000

    Customer Success Manager JobThis role involves driving business growth and customer retention through consistent communication, quarterly business reviews, and effective management of a base of customers.The primary objective is to maximize customer experience, grow the business through upgrades, product cross-selling, and maintain an industry-low customer...

  • Customer Experience Leader

    1 day ago

    Marikina City, National Capital Region, Philippines beBeeRelationship Full time ₱900,000 - ₱1,200,000

    Job OverviewWe are seeking experienced professionals to provide ongoing customer support and relationship management for our global device lifecycle programs. These programs help enterprise customers manage critical events like employee onboarding and offboarding. The ideal candidate will have strong experience in IT services and customer relationship...

  • Customer Experience Specialist

    2 days ago

    Marikina City, National Capital Region, Philippines beBeeCustomerExperience Full time ₱150,000 - ₱155,500

    Customer Experience SpecialistWe're seeking a customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer experiences through various communication channels.Job Description:To excel in this position, you must have a strong passion for helping others and providing...

  • Enterprise Customer Success Professional

    1 day ago

    Marikina City, National Capital Region, Philippines beBeeCustomerSuccess Full time $900,000 - $1,500,000

    Job OverviewThis role is pivotal in championing enterprise customer success by driving quantifiable value through strategic partnerships.About The OpportunityA seasoned Customer Success Manager is sought after to lead customer engagement and joint success planning, ensuring seamless alignment of customer goals with our services.Main ResponsibilitiesDevelop...

  • Leading Enterprise Agility Specialist

    15 hours ago

    Marikina City, National Capital Region, Philippines beBeeProjectCoordinator Full time ₱6,000,000 - ₱8,500,000

    Agile Project CoordinatorWe are seeking a skilled Agile Project Coordinator to join our team. As an Agile Project Coordinator, you will be responsible for guiding and coaching cross-functional teams on Agile/Scrum principles tailored to enterprise Microsoft Dynamics Sales and Customer Service system needs.Key Responsibilities:Plan and facilitate Scrum...

  • Enterprise Account Success Coordinator

    1 day ago

    Marikina City, National Capital Region, Philippines beBeeClientSuccess Full time ₱800,000 - ₱1,300,000

    Job SummaryWe are seeking a skilled Client Success Specialist to provide proactive support across enterprise-level accounts.The ideal candidate will be responsible for delivering exceptional client experience while providing strong support and partnership to internal teams.Manage daily communications, responding quickly to client requests, questions, and...

  • Customer Experience Specialist

    1 day ago

    Marikina City, National Capital Region, Philippines beBeeCustomerService Full time ₱31,000 - ₱62,000

    At Wing, we're redefining the future of work for companies worldwide by providing a one-stop shop for building world-class teams and placing operations on autopilot.We're seeking an exceptional customer experience specialist to join our team immediately, responsible for delivering top-notch interactions through various channels.Key Responsibilities:Manage...

  • Customer Experience Specialist

    2 days ago

    Marikina City, National Capital Region, Philippines beBeeSuccess Full time $60,000 - $80,000

    As a Client Services Manager, you will play a pivotal role in building long-term relationships with clients and driving business growth.Job Description:Clients Ownership & Relationship Management:You will be the primary point of contact for client communication, meetings, and escalations, ensuring seamless issue resolution and fostering trust with key...

  • Customer Experience Specialist

    2 days ago

    Marikina City, National Capital Region, Philippines beBeeCustomerExperience Full time ₱31,000 - ₱53,000

    We are seeking a highly skilled Customer Experience Specialist to join our team. As a key player in delivering exceptional customer service, you will be responsible for managing inbound and outbound calls, resolving customer concerns efficiently, and building sustainable relationships with our customers.Duties and Responsibilities:Manage incoming and...

  • Enterprise Payroll Solutions Specialist

    1 day ago

    Marikina City, National Capital Region, Philippines beBeeWorkday Full time ₱4,000,000 - ₱5,000,000

    Workday ExpertiseWe're a team of innovators driven by a shared mission to create real impact. Our people-first culture values every candidate's unique perspective and skills.As a Workday Payroll Consultant, you'll work on implementing and configuring enterprise-scale Workday solutions for global customers. You'll understand customer requirements, design and...