
Operations Professional
2 days ago
Capital One is hiring a professional to work in Alabang, Muntinlupa City.
About the RoleWe are seeking a highly skilled and experienced individual to join our team as a Operations Representative. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.
The successful candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. A strong understanding of company policies and procedures is essential, as well as the ability to work collaboratively with colleagues.
Responsibilities- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide exceptional customer service, responding to customer needs and exceeding expectations.
- Work collaboratively with colleagues to achieve team goals and objectives.
- College level or equivalent education.
- High school graduate (old curriculum) or senior high school graduate (K-12).
- Fluent in English and excellent conversational skills.
- Willingness to work in Alabang, Muntinlupa City.
- Ability to work on shifting schedules primarily during night shift.
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We also provide opportunities for career growth and development, as well as a dynamic and supportive work environment.
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