Insights and Experience Manager
6 days ago
S&P Global Market Intelligence is looking for a Data-Driven Customer Experience Specialist to leverage data analytics and customer feedback to drive actionable insights that enhance customer experience and inform business strategies.
The role requires a strong background in utilizing Qualtrics for survey design, data analysis, and reporting, as well as experience working with AI for modeling data and utilizing machine learning models and new analytical methods.
You will design, implement, and manage customer surveys and feedback mechanisms to gather valuable data, and develop and maintain dashboards and reports to effectively communicate insights and recommendations to stakeholders.
- Conduct regular presentations to management and teams on customer insights, trends, and strategic recommendations.
- Support continuous improvement initiatives based on customer insights and feedback.
The ideal candidate will have excellent analytical skills and experience with data visualization tools, with the ability to interpret data and make informed decisions.
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Customer Experience Ambassador
5 days ago
Manila, National Capital Region, Philippines Alchemy Insights, LLC Full timeAlchemy Insights, LLC OverviewWe are a leading provider of developer tools and infrastructure for the web3 ecosystem. Our mission is to empower builders to create exceptional on-chain products.About the RoleThe Customer Experience Advocate will serve as the first point of engagement for our community in critical channels such as Discord and online platforms....
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Business Insights Manager
2 days ago
Manila, National Capital Region, Philippines Creative Hotel and Concepts Inc. Full timeBusiness Insights ProfessionalCreative Hotel and Concepts Inc. is looking for a Business Insights Professional to join our team.In this role, you will be responsible for analyzing financial data, identifying trends and patterns, and providing actionable insights to company leadership.You will work closely with cross-functional teams to drive business growth...
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Head of Customer Experience Insights
2 days ago
Manila, National Capital Region, Philippines Conduent Full timeJob Overview:We are seeking a highly skilled Senior Manager, CXM Analytics to join our team at Conduent.This role involves leading a global team of analysts in delivering high-impact customer experience insights to our clients and internal teams.Main Responsibilities:Foster a culture of curiosity, continuous learning, and high performance within the...
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Data Insights Manager
6 days ago
Manila, National Capital Region, Philippines YONDU INC. Full timeJob DescriptionWe are looking for an experienced Data Insights Manager to lead our analytics efforts. As a key member of the team, you will be responsible for performing data synthesis and data storytelling.Bachelor's degree in Computer Science, Statistics, Mathematics, Business Management, or other related fields.1 to 2 years of hands-on experience in data...
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Insights Manager Senior
5 days ago
Manila, National Capital Region, Philippines Isentia Full timeAbout the CompanyIsentia is the leading media intelligence company in the Asia-Pacific region. We help our clients understand their brand and reputation by providing high-quality media analysis and research.We have a diverse client base ranging from globally renowned brands to start-ups and not-for-profit organizations.The JobWe are looking for a seasoned...
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Data Insights Specialist
19 hours ago
Manila, National Capital Region, Philippines ANZ Global Services and Operations (Manila), Inc Full timeAbout UsAt ANZ Global Services and Operations (Manila), Inc, we harness technology and data to improve the financial wellbeing and sustainability of our customers. Our Service Insights and Analytics team focuses on developing and delivering best-in-class analytical initiatives for our IT services customers and colleagues.About the RoleWe are seeking a Senior...
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Quantitative Insights Manager
3 days ago
Manila, National Capital Region, Philippines Novo Nordisk AS Full timeWhat You'll DoAs a Business Insights Manager at Novo Nordisk, you'll have the opportunity to work with cutting-edge data analytics tools to drive business growth and improve patient outcomes.Key ResponsibilitiesData Analysis and Visualization: Collect and analyze data from various sources, creating and maintaining dashboards and visualizations using tools...
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Data Insights Manager
7 days ago
Manila, National Capital Region, Philippines Neksjob Full timeNeksjob is seeking a Data Insights Manager to join our team. As an Assistant Manager, Market Research, you will be responsible for providing actionable insights to support business decision-making.About the CompanyNeksjob is a dynamic company that offers an exciting opportunity to work in a fast-paced, data-driven industry. Our team is passionate about using...
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Operational Insights Manager
3 days ago
Manila, National Capital Region, Philippines Poutrix Full timePoutrix seeks an accomplished Operational Insights Manager to lead our data-driven initiatives and drive business growth. As a key member of our team, you will oversee the development and implementation of data visualizations, reports, and analytics to inform business strategy and decision-making.Your Key Contributions:Develop and maintain comprehensive data...
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Data Insights Manager
3 days ago
Manila, National Capital Region, Philippines Healf Full timeAbout the PositionWe're seeking a highly skilled Data Entry Specialist to join our team as a Data Insights Manager! As a key player in our digital health operations, you'll be responsible for accurately inputting, updating, and maintaining product, commercial, and public data in our company databases and spreadsheets.Key responsibilities include ensuring...
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Adaptive Insights Delivery Manager
1 day ago
Manila, National Capital Region, Philippines Aurecon Full timeWe are seeking a highly skilled Workday Specialist to join our team in delivering and administering the Workday Report functionalities and the Adaptive Insights platform. As a key member of our team, you will be responsible for the delivery of simple to complex Workday Reports, Adaptive Insights dashboards, reports, and sheets.Responsibilities and...
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Call Center Insights Manager
6 days ago
Manila, National Capital Region, Philippines iSupport Worldwide Full timeCall Center Insights Manager Job Summary:We are looking for an experienced Call Center Insights Manager to support our Analytics team in driving customer experience improvements, agent performance, and operational efficiency. As a Call Center Insights Manager, you will be responsible for analyzing call interactions using CallMiner speech analytics,...
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Data Insights Manager
4 days ago
Manila, National Capital Region, Philippines RingCentral Full timeData Insights Managers are essential to driving business decisions at RingCentral. As a Business Analyst, you will be responsible for working across multiple departments to support sales leaders by providing critical insights and reports to drive sales activities.This role involves building, maintaining, and improving management reports and dashboards to...
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Strategic Insights Manager
6 days ago
Manila, National Capital Region, Philippines Shearwater Health Full time**Job Description:**The Market Intel and Insight Manager will be responsible for developing and implementing market intelligence strategies to stay ahead of industry trends. This role requires a strong background in benchmarking and analytics, with a proven track record of delivering insights that drive business decisions.Responsibilities:Develop and...
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Business Insights Manager
3 days ago
Manila, National Capital Region, Philippines Novo Nordisk AS Full timeAre you passionate about driving business success through data-driven insights and innovative strategies? Do you thrive in a dynamic environment where you can lead transformative projects and make a significant impact? If so, we have an exciting opportunity for youThe positionAs a Business Insights Manager, you will be integral to advancing our strategic...
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Workplace Experience Director
3 days ago
Manila, National Capital Region, Philippines Compass Experience Labs LLC Full timeCareer Opportunities at Compass Experience LabsA great place to work.We are a customer contact center that partners with businesses to deliver exceptional customer experiences. Our mission is to foster an environment of positivity, personal growth, and teamwork.Workplace Culture:We are seeking an experienced Human Resources Manager to join our growing team....
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Product Insights Manager
2 days ago
Manila, National Capital Region, Philippines LeapFroggr Inc. Full timeData-Driven Decision MakingIn this role as Product Insights Manager, you will leverage your expertise in data science to inform strategic business decisions. Your ability to analyze complex data sets, develop predictive models, and communicate insights effectively will be instrumental in driving business growth and optimizing processes.Key Responsibilities...
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Strategic Insights Manager
2 days ago
Manila, National Capital Region, Philippines McCann Manchester Limited Full timeMcCann Manchester Limited is seeking a Strategic Insights Manager to join their team.About the RoleWe are looking for an experienced professional who can design and execute original methods of primary research to produce actionable insight. The ideal candidate will synthesize complex information into compelling stories to inspire breakthrough creative...
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Operations Insights Manager
6 days ago
Manila, National Capital Region, Philippines William Hill PLC Full timeWe are seeking an experienced Operations Insights Manager to lead our reporting and analytics efforts and drive business success through data-driven insights.Your Key Responsibilities:Lead a team of reporting and analytics professionals to develop and maintain reports, dashboards, and data visualizationsWork closely with stakeholders to gather requirements...
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Partner Relationship Manager
3 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJob DescriptionAs a Partner Relationship Manager at Global Process Manager Inc., you will play a crucial role in driving revenue growth through strategic partnerships.About the Role:This position requires a strong understanding of B2B sales and partner ecosystems, as well as excellent communication and relationship-building skills.You will work closely with...