Customer Support Specialist Hybrid Role

7 days ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time

About J-K Network Services

We are a leading provider of banking and financial services in the Philippines, with over 30 years of experience.

Our team is dedicated to delivering exceptional customer experiences through our voice channel. We're seeking a skilled Customer Support Specialist Hybrid Role to join our team.

Key Responsibilities:

  • Ensure first call resolution for customers by utilizing available tools and resources consistently.
  • Promote and introduce digital banking solutions to meet customer needs effectively.
  • Contribute to fulfilling customer needs by providing personal banking products and services with a customer-centric approach.
  • Manage customer feedback and inquiries efficiently.
  • Oversee all aspects of client accounts, providing banking services like loans or credit cards, and advising investment opportunities.

Requirements:

  • At least 2 years of experience as a Customer Service Specialist.
  • At least 1 year of experience working in Banking & Finance.
  • Experience working in a BPO company is an advantage.
  • Amenable to be trained on-site.

What We Offer:

  • A shifting schedule to suit your lifestyle.
  • A competitive salary of Php 37,000.
  • On-site training for a seamless learning experience.
  • Opportunities for growth and development in a dynamic industry.


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech is a dynamic company looking for talented individuals to join our team as Customer Service Representatives. We are seeking candidates who are eager to learn and grow in their careers.The ideal candidate will have strong communication and interpersonal skills, as well as the ability to work effectively in a hybrid environment. They should also...


  • Caloocan City, National Capital Region, Philippines Skyline Live Support Full time

    We are seeking a seasoned Customer Support Optimization Specialist to join our team at Skyline Live Support. In this role, you will be responsible for enhancing our customer support function by optimizing support workflows, reducing resolution times, and improving overall customer satisfaction.The key aspects of this position include:Process Optimization:...


  • Quezon City, National Capital Region, Philippines J-K Network Services Full time

    In this role, you will contribute to fulfilling customer's needs by providing personal banking products and services with a customer-centric approach. Key responsibilities include managing customer feedback and inquiries effectively, overseeing all aspects of their clients' accounts, and advising on investment opportunities.The ideal candidate will have at...


  • Quezon City, National Capital Region, Philippines J-K Network Services Full time

    As a Customer Support Professional at J-K Network Services, you will play a crucial role in delivering exceptional customer experiences through our voice channel. This involves consistently utilizing available tools and resources to ensure first call resolution for customers.You will also be responsible for introducing, promoting, and assisting customers...


  • Quezon City, National Capital Region, Philippines SHW Entertainment Inc. Full time

    We are seeking a highly skilled AI Marketing Specialist to join our team at SHW Entertainment Inc. This is a full-time position that offers the opportunity to make a meaningful impact on our business.About the RoleThis is a hybrid role that requires a unique blend of marketing and AI expertise. You will be responsible for developing and implementing...

  • Customer Support

    3 weeks ago


    Caloocan City, National Capital Region, Philippines Skyline Live Support Full time

    Skyline is looking for talented individuals like you to join our awesome team Become a Customer Support for our office in South Caloocan site. This role will focus on driving customer satisfaction by answering their queries and addressing issues promptly thru chats, emails & calls.BENEFITS AND FREEBIESSigning up with Skyline makes you eligible to enjoy the...


  • Quezon City, National Capital Region, Philippines Avature Full time

    We are seeking a hybrid cloud technical specialist to join our team at IBM. As a hybrid cloud technical specialist, you will play a key role in helping our clients navigate the complexities of cloud computing and implement tailored solutions that meet their specific needs.Our team is committed to accelerating our clients' businesses through the power of...


  • Caloocan City, National Capital Region, Philippines Skyline Live Support Full time

    At Skyline Live Support, we are committed to delivering exceptional customer experiences. As a Customer Support Associate, you will play a vital role in driving customer satisfaction by responding promptly to inquiries and addressing issues efficiently.The ideal candidate will possess a positive attitude, excellent communication skills, and the ability to...


  • Quezon City, National Capital Region, Philippines Jocsoncollege Full time

    Jocson College is seeking a skilled Remote Customer Support Specialist to join our team. As a Remote Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThe Remote Customer Support Specialist will be responsible for responding to customer inquiries, resolving product or...


  • Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full time

    A Telecom Customer Support Specialist is responsible for providing high-quality customer service and technical support for telecommunications products and services. This role involves resolving customer inquiries related to billing, network issues, service activations, and account management. The specialist ensures customer satisfaction by troubleshooting...


  • Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Neksjob Corporation is a dynamic company that values its customers and employees alike. As a Customer Support Specialist, you will be the face of our company, providing exceptional service to our clients and their customers.Job Summary:We are seeking a highly skilled and experienced professional to join our team as a Customer Support Specialist. Your primary...


  • Quezon City, National Capital Region, Philippines J-K Network Services Full time

    About J-K Network ServicesJ-K Network Services has been a leader in the Philippines for over 30 years, serving business and institutional clients across nearly 30 markets globally. We pride ourselves on delivering exceptional customer experiences while adhering to strict banking regulations.Job Title: Customer Service Specialist (Hybrid Work Setup)We are...


  • Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    At Neksjob, we're looking for a talented Customer Support Specialist to join our team. This role is ideal for individuals who enjoy working in a fast-paced call center environment and are passionate about providing exceptional customer service.About the JobIn this position, you'll be responsible for handling incoming calls from customers, resolving their...


  • Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    We are currently seeking a Support Specialist to join our team at Nityo Infotech Services Philippines. In this role, you will provide top-notch support to customers through various communication channels, including phone, email, and chat.To be successful in this position, you will need excellent communication skills, both written and verbal. You will also...


  • Quezon City, National Capital Region, Philippines J-K Network Services Full time

    J-K Network Services: A Leader in Banking and Financial ServicesWith over 30 years of experience in the Philippine market, we have established ourselves as a top and leading bank in Asia.As a Hybrid Customer Service Expert Job, you will play a vital role in delivering exceptional customer experiences through our voice channel. Your primary objective will be...


  • Quezon City, National Capital Region, Philippines Metacom Full time

    Metacom is seeking a highly motivated and detail-oriented Customer Support Specialist to join our team. As a Customer Support Specialist, you will play a vital role in ensuring customer satisfaction by providing prompt and effective support.About the Role:This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech is a dynamic company that values innovation and customer satisfaction.We are seeking a Hybrid Support Professional to join our team, who can provide exceptional support to our clients and internal stakeholders.The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work effectively in a...


  • Caloocan City, National Capital Region, Philippines Skyline Live Support Full time

    Company OverviewSkyline Live Support is a leading provider of customer service solutions. We are committed to delivering exceptional support to our clients and customers.


  • Quezon City, National Capital Region, Philippines Avature Full time

    In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships lives in what we do as Avatureers. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human...


  • Quezon City, National Capital Region, Philippines J-K Network Services Full time

    COMPANY PROFILE: This company is a multinational banking and financial services company here in the Philippines for over 30 years. This company is a Top and leading bank in Asia.Position: Customer Service Representative Company Industry: Banking & FinanceWork Location: Eastwood, Quezon CityWork Schedule: Shifting ScheduleSalary: Php 37,000Training: On Site...