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Customer Support Professional
2 months ago
About Neksjob
Neksjob is a reputable organization that values exceptional customer service.
Job Title: Customer Support Professional
We are seeking highly skilled and experienced customer support professionals to join our team at our Quezon site.
About the Role
The primary responsibility of this role will be to provide top-notch support to our customers, ensuring their needs are met and issues are resolved in a timely manner.
Duties and Responsibilities
- Respond to incoming calls from customers, addressing their inquiries and resolving any problems or complaints they may have
- Provide accurate and informative responses to customer queries, showcasing expertise and product knowledge
- Collaborate with internal teams to resolve complex customer issues and ensure seamless customer experiences
Requirements
- A minimum of 5 months of experience as a Call Center Representative or equivalent role
- Excellent communication skills, both written and verbal
- Ability to work effectively in a fast-paced environment
Benefits
- A competitive salary of up to ₱26,000 per month
- Opportunities for career development and advancement within the company
- Access to ongoing training and professional growth initiatives
Why Choose Neksjob?
Neksjob offers a supportive and dynamic work environment, prioritizing employee growth and satisfaction. Our team members enjoy a range of benefits, including a competitive salary, opportunities for advancement, and a collaborative culture.