Customer Support Professional with BPO Experience
1 month ago
Neksjob is seeking a skilled Customer Support Professional to join our team. This role requires excellent communication skills, problem-solving abilities, and a passion for delivering top-notch customer service.
About the JobThis position involves handling incoming customer calls, resolving inquiries and requests in a timely manner, and maintaining accurate records. The ideal candidate will have 6 months of experience in the BPO industry and possess excellent English communication skills.
Key Responsibilities- Respond to customer calls and resolve their inquiries or requests efficiently
- Manage customer relationships in a professional and courteous manner
- Maintain accurate and up-to-date records of customer interactions
To be successful in this role, you will need:
- High School Diploma or Equivalent
- At least 6 months of experience in the BPO industry
- Excellent English communication skills
- Strong problem-solving and multitasking abilities
- Proficient computer skills
- Availability to work in a shifting schedule
We offer a competitive salary plus allowances, paid training, monthly performance incentives, leave credits, insurance coverage, HMO, and career development opportunities.
Why Choose Neksjob?We prioritize our employees' growth and well-being. Our comprehensive benefits package ensures that you have the support you need to succeed in your role and beyond. We are committed to providing a positive and inclusive work environment that fosters collaboration and creativity.
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