Customer Support Professional with BPO Experience

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time
Job Overview

Neksjob is seeking a skilled Customer Support Professional to join our team. This role requires excellent communication skills, problem-solving abilities, and a passion for delivering top-notch customer service.

About the Job

This position involves handling incoming customer calls, resolving inquiries and requests in a timely manner, and maintaining accurate records. The ideal candidate will have 6 months of experience in the BPO industry and possess excellent English communication skills.

Key Responsibilities
  • Respond to customer calls and resolve their inquiries or requests efficiently
  • Manage customer relationships in a professional and courteous manner
  • Maintain accurate and up-to-date records of customer interactions
Requirements

To be successful in this role, you will need:

  • High School Diploma or Equivalent
  • At least 6 months of experience in the BPO industry
  • Excellent English communication skills
  • Strong problem-solving and multitasking abilities
  • Proficient computer skills
  • Availability to work in a shifting schedule
Benefits

We offer a competitive salary plus allowances, paid training, monthly performance incentives, leave credits, insurance coverage, HMO, and career development opportunities.

Why Choose Neksjob?

We prioritize our employees' growth and well-being. Our comprehensive benefits package ensures that you have the support you need to succeed in your role and beyond. We are committed to providing a positive and inclusive work environment that fosters collaboration and creativity.



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