Customer Service Expert
2 weeks ago
About This Opportunity
As a Customer Service Specialist at Neksjob Corporation, you will play a key role in providing exceptional support to our customers. Your primary responsibilities will include responding to customer inquiries, addressing concerns, and offering solutions to their problems. Strong communication and problem-solving skills are essential for success in this role.
Responsibilities:
- Respond to customer phone calls and emails in a timely and professional manner.
- Address customer complaints and concerns in a fair and empathetic manner.
- Provide product information and answer customer inquiries.
- Work collaboratively with other teams to resolve customer issues.
Requirements:
- High School graduate or equivalent.
- Good English communication and interaction skills.
- At least 1 year of BPO experience.
- Willing to work on-site.
- 6-12 months of customer service experience.
What We Offer:
- Competitive salary.
- Exciting performance bonuses and account-specific allowances.
- Career advancement opportunities.
- Promotion within the company.
- Comprehensive healthcare benefits.
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