
Amazon Expert Account Manager
1 day ago
We're seeking a proactive and detail-driven Amazon expert to manage FBA & Seller Central accounts. This is a full-time remote role for one of our internal companies specializing in e-commerce and digital marketing.
The ideal candidate will have 2+ years of experience managing Amazon FBA & Seller Central accounts, with in-depth knowledge of Amazon policies, listings, and performance metrics.
Your Mission: Key Responsibilities- Own end-to-end Amazon FBA & Seller Central account management.
- Create, optimize, and maintain product listings.
- Manage shipments from creation to successful delivery.
- Conduct daily listing checks to ensure accuracy and performance.
- Respond to customer inquiries with clear, proactive communication.
- Handle refunds, replacements, and resolve negative feedback.
- Analyze negative reviews at the ASIN level and recommend solutions.
- Monitor account health & performance metrics, fixing issues before they escalate.
- Resolve stranded inventory issues to maximize sales.
- Provide general account health and maintenance support.
- Expertise in Amazon FBA & Seller Central account management.
- Strong Microsoft Excel skills (advanced functions & data analysis).
- Detail-oriented with a strong sense of accountability.
- Excellent written and verbal communication skills.
- Organized, efficient, and results-driven.
- Working completely remote
- Location independence
- 15 Paid leave days
- 8 leave days for National Holidays
- 1 leave day for Birthday
- Quarterly bonus
- Annual (performance-based) salary increase policy
- Long-term position with the opportunity to grow in a stable and growing agency
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