Customer Service Expert

24 hours ago


San Fernando, Central Luzon, Philippines The Referrers PH Full time

Job Overview

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This position is an opportunity to work with a global leader in IT services, consulting, and business solutions. The company leverages technology for business transformation and helps catalyze change.

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Salary Information

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The offered salary range for this position is 20000 - 30000. This is a competitive compensation package that reflects the value of the role within the organization.

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Job Responsibilities

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This Client Support Specialist will be responsible for providing excellent customer service through various communication channels. They will respond to inquiries in a professional and timely manner, ensuring accurate information about products, services, or company policies is provided.

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Additionally, they will handle and resolve customer complaints with patience and empathy, processing orders, returns, refunds, and exchanges as required. Keeping records of customer interactions and updating customer accounts in the database is also a critical aspect of this role.

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Required Skills and Qualifications

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To excel in this position, candidates must have completed at least two years of college education. Furthermore, having at least one year of experience in Credit & Collections Account BPO is essential. The ideal candidate should be willing to work onsite and adapt to the dynamic environment of the company.

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Working Conditions

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This role operates on a standard Monday-to-Friday schedule, allowing for a healthy work-life balance. It provides an opportunity to grow professionally while being part of a global team dedicated to innovation and excellence.



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