Client Support Specialist
24 hours ago
About Us
">The Referrers PH is a leading provider of IT services, consulting, and business solutions. Our company prides itself on leveraging technology to drive business transformation and facilitate positive change.
">Job Responsibilities
">We are seeking a highly skilled Frontline Interface Representative to join our team. In this role, you will be responsible for providing exceptional customer service through various communication channels, including phone, email, and chat.
">You will respond to customer inquiries in a professional and timely manner, ensuring that customers receive accurate information about our products, services, or company policies. Additionally, you will handle and resolve customer complaints with patience and empathy, processing orders, returns, refunds, and exchanges as required.
">You will also keep records of customer interactions and update customer accounts in our database. If you have a strong passion for delivering exceptional customer experiences and are eager to grow your career in a dynamic environment, we encourage you to apply for this exciting opportunity.
">Requirements
">To be successful in this role, you must have a strong educational background, having completed at least two years of college education. Furthermore, you should have at least one year of experience in Credit & Collections Account BPO. You must be willing to work onsite and be adaptable to the fast-paced environment of our company.
">Work Arrangement
">This role operates on a standard Monday-to-Friday schedule, providing a healthy work-life balance. It offers an opportunity to grow professionally while being part of a global team committed to innovation and excellence.
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