Customer Service Ambassador

10 hours ago


San Fernando, Central Luzon, Philippines The Referrers Full time

We are seeking a highly skilled and customer-focused Certified Customer Service Ambassador to join our team at The Referrers. As a key member of our client-facing team, you will play a vital role in delivering exceptional service experiences that meet the highest standards of professionalism and empathy.

The ideal candidate will possess excellent communication skills, both verbal and written, and be able to effectively handle customer inquiries via multiple channels, including phone, email, and chat. You will provide accurate information about our products and services, as well as company policies, ensuring that customers have a seamless experience throughout their interactions with us.

In this dynamic and fast-paced environment, you will need to think on your feet and remain patient and composed when dealing with difficult or escalated customer issues. Your strong problem-solving skills and ability to work independently will enable you to resolve complex problems and ensure customer satisfaction.

We are looking for an individual who is not only knowledgeable about our services but also has a passion for helping others. If you have 2 years of college education and 1 year of experience in Credit & Collections Account BPO, we encourage you to apply for this exciting opportunity.

Becoming a part of our team means working alongside a global leader in IT services, consulting, and business solutions that leverages technology for business transformation and catalyzes change. We offer a unique chance to grow professionally and personally in a stimulating work environment.

This position requires an onsite presence, Monday to Friday, from 9 am to 5 pm. We strive to maintain a comfortable working set-up and foster open communication among team members. Our salary range starts at P20,000 and goes up to P30,000, depending on qualifications and experience.



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