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Organizational Knowledge Developer

2 weeks ago

Pasig, National Capital Region, Philippines WSP in Manila Full time
About the Role

We are seeking an experienced Knowledge Coordinator to join our team in Manila. The ideal candidate will be responsible for managing and developing our knowledge base to support WSP's bid submissions. This position involves maintaining our knowledge system (SharePoint), content management, documenting workflows and processes, AI-powered knowledge mining, and collaborating with subject matter experts to create high-quality content.

Main Activities and Responsibilities:

  • Create and implement effective processes for gathering, organizing, and sharing information to support work-winning activities
  • Collaborate with subject matter experts to develop, review, and maintain high-quality work-winning content
  • Maintain consistency across the knowledge base by working with internal stakeholders
  • Implement WSP's knowledge management strategy
  • Use AI to enhance the extraction of company knowledge and information, thereby improving the quality of information provided to the business
  • Review organizational knowledge repositories to identify opportunities for enhancing knowledge management in support of work-winning activities
  • Oversee inputs to various knowledge management platforms
  • Promote document control and knowledge management best practices

Key Qualifications

Applicants must possess a degree in business, information management, communications, or a related field, or equivalent experience. Additionally, they should have:

  • A minimum of 4 years of experience in knowledge and/or content management
  • Significant experience in gathering, storing, and sharing organizational knowledge assets
  • Experience developing and implementing knowledge management processes and tools
  • Proficiency in Microsoft SharePoint and other MS Office applications
  • Strong verbal and written communication skills
  • Preferably, experience in professional services

Personal Attributes

Candidates should possess excellent organizational skills, time management capabilities in a fast-paced environment, and analytical skills to tackle critical situations. They should be able to take the initiative, exercise commitment and dedication while working independently and within a team, and demonstrate professionalism, approachability, and dependability. Strong attention to detail and efficient organizational and time management skills are also essential.