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Relationship Management Associate

2 weeks ago

Quezon City, National Capital Region, Philippines Visa to America Full time

About Visa to America

Our Mission

We strive to provide unparalleled service to our clients.

Our team is dedicated to building lasting relationships and exceeding customer expectations.

We foster a collaborative environment that encourages growth and development.

Job RoleMain Responsibilities
  • Provide world-class customer service via multiple communication channels.
  • Respond promptly to customer inquiries and resolve issues efficiently.
  • Maintain precise records of customer interactions.
  • Collaborate with colleagues to optimize service processes.
  • Achieve individual and team performance objectives.
  • Stay informed on product knowledge and company policies.
Key Requirements
  • Diploma in any relevant field.
  • Fresh Graduate/Student.
  • Essential Skills:
    • Outstanding customer service skills.
    • Effective problem-solving abilities.
    • Strong account management skills.
    • Exceptional interpersonal skills.
    • Proficiency in call centre operations.
Employee Benefits
  • Bereavement Leave.
  • Maternity & Paternity Leave.
  • Parental Leave.
  • Solo Parent Leave.
  • Special Leave for Women.
  • Vacation Leave.