Technical Support Expert
1 week ago
The Software Support Specialist II is a pivotal role that empowers ConnectWise partners to resolve product issues or questions effectively. This specialist collaborates with cross-functional teams to troubleshoot, resolve, and document issues, ensuring a seamless experience for our partners.
Key Responsibilities:- Delivers exceptional support to partners with meticulous attention to detail
- Analyzes and documents findings to enhance knowledge base efficiency
- Fosters partnerships with clients to identify opportunities for business growth
- Maintains an in-depth understanding of ConnectWise products and services
- Guides junior team members and provides regular feedback and coaching
- Elevates complex issues and identifies trending problems for leadership and strategic development
- Contributes to high-quality articles for internal and external knowledge bases
- Ability to work independently with general guidance
- Practical knowledge of relevant areas of expertise
- A strong desire to assist partners and peers
- Excellent written and verbal communication skills
- Strong interpersonal skills and willingness to collaborate with multiple teams and stakeholders
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Technical Support Expert
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeSupport Full time ₱3,600,000 - ₱5,832,000About the RoleAt Sinch, we're seeking a Technical Support Specialist to join our growing team. This role is ideal for individuals who enjoy solving complex technical issues and providing exceptional customer support.In this position, you'll serve as the bridge between customers, support teams, and developers. You'll be responsible for investigating problems,...
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Technical Support Expert
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeSupport Full time ₱600,000 - ₱800,000IT Service Support SpecialistWe are seeking an IT Service Support Specialist to fill a key role in our organization. This position will provide technical support to customers, troubleshoot and resolve technical issues, and maintain effective communication with end-users.
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Technical Support Expert
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeTechnical Full time ₱5,500,000 - ₱7,500,000Jobgether's innovative approach to job matching provides a unique opportunity for professionals.This position involves delivering exceptional technical and functional support to clients across various sectors, including Neobanks and MFIs. Working alongside an experienced team of Support Specialists, you will assist clients with product configurations,...
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Technical Support Specialist
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeZendesk Full time ₱350,000 - ₱500,000Job OverviewWe are seeking a highly skilled technical expert to refine and maintain our Zendesk instance. The ideal candidate will play a key role in improving support processes, enhancing user and agent experience, and ensuring efficient platform operation.This role involves closely collaborating with internal teams to assess current workflows, identify...
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Advanced Technical Support Specialist
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeSolutions Full time ₱1,200,000 - ₱1,800,000Senior Solutions ExpertJob Summary:The Senior Solutions Expert is responsible for delivering high-quality solutions to clients by providing expert-level support and guidance.Key Responsibilities:Collaborate with customers to understand their business requirements and develop effective solutionsDesign, implement and troubleshoot complex solutions using...
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Technical Services Expert
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeExpertise Full time $90,000 - $120,000Job Title: Technical Services ExpertAbout Our TeamWe provide comprehensive network, voice services, and IT security solutions for large corporations.Our proprietary platform helps consolidate core infrastructure into a single vendor.Main Responsibilities:Provide end-to-end technical support to customers with a focus on SDWAN (preferably Cato), Internet, and...
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Technical Support Specialist
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000We are seeking skilled technical support professionals to join our team of experts. In this role, you will provide timely and effective assistance to customers experiencing technical issues with their hardware, software, or networks.Key Responsibilities:Respond to inbound technical support requests via phone, chat, or emailDiagnose and troubleshoot hardware,...
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Technical Support Expert
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeSupport Full time $90,000 - $120,000Job OverviewWe are seeking a skilled Support Specialist to collaborate on innovative Smart Grid solutions.Main Responsibilities:Address customer support inquiries and provide timely updates.Analyze technical issues (SQL, Linux, networking, VPNs) for resolution.Engage with utility clients to achieve optimal results.Offer after-hours/holiday assistance when...
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Technical Support Professional
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeTechnical Full time $40,000 - $60,000Job Title: Technical Support ProfessionalThe role of the Technical Support Professional involves delivering top-notch customer experiences by providing expert assistance with technical issues and product-related inquiries.Key responsibilities include:Providing prompt and effective support via live chat, email, and tickets to meet customer...
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Expert Support Specialist
1 week ago
Pagadian, Zamboanga Peninsula, Philippines beBeeTechnical Full time $72,000 - $96,000Job Title:We are seeking a Technical Support Specialist to join our team. This role provides world-class technical support to high-profile clients and plays a key role in ensuring the successful deployment and operation of cloud-based solutions.Key Responsibilities:Provide expert-level support for cloud-based platforms, primarily hosted on AWS/AzureManage...