Technical Support Expert

About the RoleAt Sinch, we're seeking a Technical Support Specialist to join our growing team. This role is ideal for individuals who enjoy solving complex technical issues and providing exceptional customer support.In this position, you'll serve as the bridge between customers, support teams, and developers. You'll be responsible for investigating problems,...

Jobgether's innovative approach to job matching provides a unique opportunity for professionals.This position involves delivering exceptional technical and functional support to clients across various sectors, including Neobanks and MFIs. Working alongside an experienced team of Support Specialists, you will assist clients with product configurations,...

Job OverviewWe are seeking a highly skilled technical expert to refine and maintain our Zendesk instance. The ideal candidate will play a key role in improving support processes, enhancing user and agent experience, and ensuring efficient platform operation.This role involves closely collaborating with internal teams to assess current workflows, identify...

Senior Solutions ExpertJob Summary:The Senior Solutions Expert is responsible for delivering high-quality solutions to clients by providing expert-level support and guidance.Key Responsibilities:Collaborate with customers to understand their business requirements and develop effective solutionsDesign, implement and troubleshoot complex solutions using...

Job Title: Technical Services ExpertAbout Our TeamWe provide comprehensive network, voice services, and IT security solutions for large corporations.Our proprietary platform helps consolidate core infrastructure into a single vendor.Main Responsibilities:Provide end-to-end technical support to customers with a focus on SDWAN (preferably Cato), Internet, and...

We are seeking skilled technical support professionals to join our team of experts. In this role, you will provide timely and effective assistance to customers experiencing technical issues with their hardware, software, or networks.Key Responsibilities:Respond to inbound technical support requests via phone, chat, or emailDiagnose and troubleshoot hardware,...

Job OverviewWe are seeking a skilled Support Specialist to collaborate on innovative Smart Grid solutions.Main Responsibilities:Address customer support inquiries and provide timely updates.Analyze technical issues (SQL, Linux, networking, VPNs) for resolution.Engage with utility clients to achieve optimal results.Offer after-hours/holiday assistance when...

Job Title: Technical Support ProfessionalThe role of the Technical Support Professional involves delivering top-notch customer experiences by providing expert assistance with technical issues and product-related inquiries.Key responsibilities include:Providing prompt and effective support via live chat, email, and tickets to meet customer...

Job Title:We are seeking a Technical Support Specialist to join our team. This role provides world-class technical support to high-profile clients and plays a key role in ensuring the successful deployment and operation of cloud-based solutions.Key Responsibilities:Provide expert-level support for cloud-based platforms, primarily hosted on AWS/AzureManage...

Job DescriptionAs a customer technical support specialist, you will be responsible for resolving technical challenges involving multiple platform issues, data flows, networking, communication failures, and KPI calculations for customer assets. You will receive incoming technical support calls from customers, assess and prioritize cases based on urgency,...