Help Desk Specialist

6 days ago


Davao City, Davao, Philippines beBeeCustomerSupport Full time
  • Responsibilities:\
  • Develop and maintain a deep understanding of client products, services, and website.\
  • Efficiently resolve customer inquiries over the phone and email to deliver a memorable customer experience.\
  • Collaborate with colleagues from technical services, customer success, sales, and engineering to resolve customer concerns.\
  • Contribute to initiatives to improve client products, processes, and tooling.\
  • Monitor and report key performance metrics to Customer Support Manager.\
  • Assess and verify transactions to ensure marketplace security.


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