Product Quality Improvement Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeQuality Full time ₱2,500,000 - ₱3,500,000
Product Quality Improvement Specialist Role

In this pivotal role, Product Quality Improvement Specialists play a crucial part in driving product excellence initiatives. They efficiently identify and resolve bugs, support the analysis of user feedback to inform product enhancements, and ensure the delivery of a superior user experience.

This position is integral to providing a reliable, user-centric solution that aligns with business objectives and continuously meets evolving user needs.

Key Responsibilities:
  • Remain up-to-date on the Thumbtack product, leveraging recent updates and new features to effectively manage bug reports and user feedback.
  • Timely and accurately respond to product inquiries from internal stakeholders across designated channels, ensuring seamless communication.
  • Utilize data-driven insights to influence decision-making and drive improvements within the function, contributing to better outcomes.
  • Engage actively in team collaborations, sharing valuable insights, offering solutions, and addressing potential challenges.
  • Take ownership of key responsibilities, including managing bug reports, feedback reports, metrics, data analyses, and quality audits. Leverage these insights to identify opportunities for enhancing KPIs, guidelines, and processes.

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