IT Support Professional

1 week ago


Biñan, Calabarzon, Philippines beBeeTechnical Full time $40,000 - $70,000
Job Summary

As a Technical Operations Specialist, you will provide remote technical assistance to employees. The role requires strong problem-solving skills, excellent communication skills, and proven experience in IT support.

Key Responsibilities
  • Provide end-user support for various operating systems and applications.
  • Support remote desktop connections using RMM tools.
  • Assist with network maintenance, troubleshooting, modifications, and upgrades.
  • Monitor user requests and create service tickets.
  • Perform administrative tasks, including monitoring user requests and assisting with process documentation.
Requirements
  • Proven experience in an IT Support or technical role.
  • Strong understanding of computer hardware, software, and network fundamentals.
  • Excellent analytical and problem-solving skills.
  • Effective communication and interpersonal skills.


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