Patient Experience Coordinator

2 days ago


Baguio City, Cordillera, Philippines beBeeMedicalReception Full time ₱350,000 - ₱500,000
Front Desk Position Overview

The Medical Receptionist serves as the initial point of contact for our patients, ensuring a seamless and positive experience. This critical role plays a vital part in maintaining the daily operations of our organization.

Key Responsibilities
  • Respond to incoming calls and patient inquiries with professionalism and courtesy.
  • Schedule and manage patient appointments efficiently.
  • Maintain accurate patient records using an electronic medical record system.
  • Support patients with billing inquiries and insurance verifications.
  • Collaborate with medical staff to ensure smooth daily operations.
  • Provide general administrative support as needed.
Qualifications
  • Prior experience in a medical reception or front desk role is highly valued.
  • Familiarity with electronic medical record systems is beneficial.
  • Strong verbal and written communication skills are essential.
  • Exceptional organizational and multitasking abilities are required.
  • A quiet, professional workspace is necessary for remote work.
  • High school diploma or equivalent; additional certifications in medical office administration are advantageous.
Benefits Package
  • Competitive salary.
  • Flexible, fully remote work environment.
  • Opportunity to work in a specialized, patient-centered field.
  • Supportive team culture with opportunities for growth.


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