Home-Based Customer Service Representative
1 day ago
We are currently seeking an experienced and skilled customer service professional to join our team. This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and providing top-notch customer support.
As a key member of our team, you will be responsible for handling inbound and outbound calls professionally and efficiently. You will resolve customer issues on the first call through effective problem-solving and provide excellent service.
Key responsibilities include:
- Handling inbound and outbound calls in a professional and efficient manner.
- Resolving customer issues on the first call through effective problem-solving.
- Accurately documenting interactions and processing claims.
- Guiding customers through options to find the best solutions.
Required skills and qualifications:
- Strong command of the English language.
- Previous call center experience.
- Work from home experience.
- High-speed internet connection.
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Familiarity with Windows operating systems.
- Skilled in troubleshooting and follow-up.
- Able to multitask and self-manage effectively.
What we offer:
- Competitive compensation package.
- A range of benefits and incentives.
- Career growth and learning opportunities.
- Employee shuttle services.
- Company retreats and off-site events.
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