Home-Based Customer Service Representative
2 days ago
This role involves handling inbound and outbound customer inquiries, resolving issues efficiently, and promoting new products or services. You will work from home, leveraging your excellent communication skills to provide exceptional service.
As a remote customer service representative, you will be responsible for:
- Managing phone calls and emails in a professional manner
- Resolving customer complaints through effective problem-solving
- Providing accurate information and documentation
- Adhering to scripts, policies, and procedures
Candidates for this position should have:
- A strong command of the English language, both written and spoken
- Previous call center experience
- High speed internet connection and reliable equipment
- Basic proficiency in Microsoft Office
- Excellent interpersonal and communication skills
We offer competitive compensation packages, including benefits and incentives that support our team members' growth and well-being. These include:
- HMO coverage
- Dental coverage
- Allowances for meals, clothing, laundry, and rice
- Performance and loyalty bonuses
This is a sedentary role that requires long periods of sitting while using a computer and headset. We strive to maintain a safe and healthy work environment.
Reasonable accommodation will be provided when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship.
Equality and DiversityWe are committed to a diverse and equal opportunity work environment. We welcome applicants from diverse backgrounds and will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements.
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