Home-Based Customer Service Representative

2 days ago

Pasay, National Capital Region, Philippines beBeeCustomerService Full time ₱50,000 - ₱100,000

We are seeking highly motivated and dedicated individuals to join our team as Remote Call Center Representatives.

In this role, you will handle incoming inquiries, proactively reach out to existing customers, and promote new products and services all while delivering exceptional customer service.

This is a fantastic opportunity to contribute to high-impact projects with some of the world's most iconic brands.

You will have the ability to work from home, which provides a flexible schedule and a comfortable working environment.

Key Responsibilities:
  • Handle inbound and outbound calls professionally and efficiently
  • Resolve customer issues on the first call through effective problem-solving
  • Research and retrieve information across systems to support customer needs
  • Accurately document interactions and process claims
  • Guide customers through options to find the best solutions
  • Follow scripts, policies, and procedures while using available resources
Requirements:
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up

We offer competitive compensation and benefits packages to support and reward our team members.

If you're ready to join a company that recognizes your contributions and supports your growth, we encourage you to apply today.

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