Operations Excellence Leader

5 days ago

Taguig, National Capital Region, Philippines beBeeLeadership Full time ₱6,000,000 - ₱8,000,000
Team Lead - Operations Excellence

The role of the Team Lead - Operations Excellence is to provide strategic leadership and direction to a team of employees in an effort to deliver operational excellence services.

Key Responsibilities:
  • Oversee the Operational Support team through delegation of tasks and responsibilities for multiple teams
  • Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as determining staffing needs
  • Monitor team's end results, ensuring quality and efficiency and contributes to resource planning and formulation of procedures
  • Drive the development of new techniques, models, and plans within area of expertise
  • Facilitate alignment of the Operational Support infrastructure through focused technologies and processes
  • Provide evaluative judgement based on analysis of information and in-depth knowledge of policies and procedures in complicated and unique situations
Requirements:
  • At least 8-10 years of experience managing a team
  • Bilingual Business Japanese speaking skills
  • Experience in analyzing business requirements, developing test plans, and discrepancy resolution
  • Ability to work independently and adjust priorities quickly as circumstances dictate
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Self-motivated and detail oriented
  • Proven organizational and time management skills
  • Demonstrated problem-solving and decision-making skills

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