Senior Technical Expert

1 day ago

Ayala Alabang, National Capital Region, Philippines beBeeTechnicalExpert Full time $110,000 - $140,000

We are seeking a skilled Senior Technical Expert to join our team.

About the Job

This is a senior-level position for a systems administrator who can handle complex technical issues and provide training to junior team members. The ideal candidate will have advanced knowledge of Microsoft products, Citrix environments, and virtualization technologies.

Key Responsibilities:
  • Resolve complex technical issues via phone, email, remote access, and onsite
  • Provide training to support teams on troubleshooting and configuration
  • Advanced troubleshooting for server network issues
  • Management of Citrix environments, including XenApp, XenDesktop, and NetScaler
  • Setup, management, and troubleshooting of Active Directory environments
  • Virtualization design, implementation, and support
  • Maintenance of documentation and standard operating procedures
  • Project ownership and ability to meet deadlines consistently
Requirements:
  • Bachelor's degree in Information Technology or related field
  • Relevant certifications preferred: Microsoft, Cisco, VMware, Citrix, Fortinet, Palo Alto
  • 5+ years in advanced systems/network administration, preferably in enterprise environment
  • Proven ability to resolve complex technical issues
  • Hands-on expertise with network troubleshooting and configuration for various devices
  • Advanced knowledge in Microsoft Windows Server, Azure, cloud computing platforms, and desktop operating systems/hardware
  • Strong experience managing Citrix environments and Active Directory setups
  • Solid background in virtualization technologies, including design, implementation, and ongoing support
  • Familiarity with enterprise storage systems and Office 365 administration
  • Excellent problem-solving and analytical abilities, strong communication skills, and ability to work independently

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