Technical Solutions Expert

1 day ago


Ayala Alabang, National Capital Region, Philippines beBeeExpertise Full time ₱900,000 - ₱1,200,000
Job Overview

A seasoned technical expert is needed to join a global team resolving complex technical issues remotely.

Key Responsibilities
  • Provide advanced support for customers on MDM/UEM platforms
  • Troubleshoot and resolve technical issues efficiently
  • Escalate and collaborate with teams to resolve product-related matters
  • Develop knowledge base articles and training materials
  • Mentor junior engineers and share best practices
Required Skills and Qualifications
  • 5+ years in technical support (enterprise software/SaaS)
  • Strong experience with VMware, Microsoft Intune, MobileIron, or IBM MaaS360
  • Excellent troubleshooting and communication skills
  • Familiarity with tools like Zendesk, Freshdesk, Jira, Salesforce
Benefits

This opportunity requires collaboration and teamwork. The ideal candidate will have excellent problem-solving skills and be able to work independently.

Others

The selected candidate will undergo extensive training to improve their skills and become an integral part of the team.



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