Service Delivery Operations Lead

**Job Details:**We are seeking a Service Delivery Operations Lead to join our team at Gratitude Philippines. In this role, you will be responsible for managing and developing the Service Delivery Operations team, ensuring the execution of delivery work across one or more service delivery operations, and managing contract operational and financial...

Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Job OverviewThe Technical Service Delivery Lead is responsible for ensuring that all clients receive the standard of service set out in the Company's Mission Statement and Policy. This role involves overseeing the performance of the helpdesk team and ensuring that all incidents are resolved promptly and efficiently.Key Responsibilities:Oversee the daily...

In everything we do, we treat people right to create a Globe of Good. At Globe Telecom, Inc., we are proud to offer a dynamic work environment that fosters growth and development.About the PositionThe Service Delivery Optimization Lead will be responsible for leading the optimization of service delivery across various channels.Key Responsibilities:Develop...

About HCLTech">We are a leading technology services company that helps global enterprises achieve business success.Our Operations Team">We are seeking a skilled Service Delivery Head to lead our operations team in Manila.Your Key Responsibilities">Oversee service delivery operationsDevelop and implement service improvement initiativesManage resource...

Firstsource is a leading provider of business process outsourcing (BPO) services, and we are seeking an experienced Healthcare Service Delivery Head to oversee our healthcare account operations and lead a team focused on delivering exceptional service and results for our healthcare clients.The Healthcare Service Delivery Head is a strategic leadership role...

Service Delivery and Operations ManagerApply locations: 22F The Globe TowerTime type: Full timePosted on: Posted 30+ Days AgoJob requisition id: R0000014167At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this...

Job SummaryWe are looking for an experienced Service Delivery Lead to join our team at Go-Get Data Consultancy. The successful candidate will be responsible for executing specialized projects and activities, managing a team of Individual Contributor co-workers, and overseeing the implementation of short-term activities within the team.This is an exciting...

Job DescriptionThe Service Delivery Manager will play a key role in developing contract changes, Operational Level Agreements, and Service Level Agreements. This involves managing the interface between the unit, customers, users, and third-party service providers.This position is responsible for identifying service improvements within service management to...

This role plays a critical part in ensuring the operational efficiency of retail stores, guaranteeing excellent customer experiences and efficient day-to-day operations.Main TasksWork closely with corporate departments to ensure alignment and effective communication with stores and field leaders.Develop and implement strategies to optimize inventory levels,...

RESPONSIBILITIES: - Lead the Global Payroll service delivery across both in-house and outsourced countries. - Oversee payroll operations across approximately 17 countries, with around 30 pay runs. - Drive Payroll Service Delivery and Compliance, managing a team of approximately 150 resources and supporting around 75,000 pay slips monthly. - Manage...

Global Payroll Delivery LeadRisewave Consulting, Inc. is seeking a seasoned professional to lead its global payroll delivery team.The ideal candidate will have at least 15 years of experience in payroll service delivery under BPO or Shared Services industry, with a strong track record of managing cross-functional teams and driving business growth.This role...

About Our FirmWe are a leading expert in data-driven service delivery.Job DescriptionWe are seeking a highly skilled IT Service Delivery Director to oversee the monitoring and analysis of data related to service performance metrics.This role involves utilizing data to identify trends and patterns in service incidents and problems, and implementing strategies...

We are looking for a highly skilled and experienced Human Resources Shared Services (HRSS) Manager to join our team at Tata Consultancy Services. The successful candidate will be responsible for leading and overseeing the day-to-day operations of our HR Shared Services function, ensuring high-quality service delivery across HR processes.The ideal candidate...

Sutherland is seeking an experienced Business Relationship Manager - IT to join our team. As a Business Relationship Manager, you will be responsible for developing and maintaining effective relationships with business partners to understand their needs and directions.Key ResponsibilitiesYou will manage all business partner-facing activities for IT,...

Job SummaryAt Hunter's Hub Inc., we are seeking an experienced Service Delivery Manager to oversee the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. This critical role involves managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Main...

Overview of the RoleAbout the JobYou will be responsible for service delivery performance for all extended workforce needs across Google Cloud.You will partner with Cloud teams in technical support to set up new vendor engagements and improve existing ones.You will oversee the entire GCP technical support operations in the Americas region.You will...

Job DescriptionThe Head of Service Delivery will be responsible for overseeing the execution of our construction projects.Main ResponsibilitiesDevelop and implement strategies to ensure projects are completed on time and within budget.Build, mentor, and lead a team of project managers, fostering a culture of excellence and collaboration.Monitor project...