Service Delivery and Operations Leader

Leadership ExpectationsOperational Excellence: Drive operational excellence, ensuring that projects are delivered on time, within budget, and to the required quality standard.Team Development: Mentor and develop a high-performing team, fostering a culture of excellence, accountability, and continuous learning.Innovation: Encourage innovation, identifying...

Service Delivery and Operations ManagerApply locations: 22F The Globe TowerTime type: Full timePosted on: Posted 30+ Days AgoJob requisition id: R0000014167At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this...

At Firstsource, we are committed to delivering exceptional service and results for our healthcare clients. To achieve this goal, we are seeking an experienced Operations Excellence Leader to oversee our healthcare account operations and lead a team focused on driving performance and improving service outcomes.The Operations Excellence Leader - Healthcare...

About UsGratitude Philippines is committed to delivering exceptional service to our clients. As a Regulatory Compliance Manager, you will be an integral part of our team, working closely with delivery leadership to ensure seamless execution of projects. If you have a passion for excellence and are looking for a challenging role, this might be the perfect...

This role plays a critical part in ensuring the operational efficiency of retail stores, guaranteeing excellent customer experiences and efficient day-to-day operations.Main TasksWork closely with corporate departments to ensure alignment and effective communication with stores and field leaders.Develop and implement strategies to optimize inventory levels,...

About HCLTech">We are a leading technology services company that helps global enterprises achieve business success.Our Operations Team">We are seeking a skilled Service Delivery Head to lead our operations team in Manila.Your Key Responsibilities">Oversee service delivery operationsDevelop and implement service improvement initiativesManage resource...

We are looking for a talented Shared Services Manager Leader to join our team at Leighton Asia. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality administrative services to our clients.Job DescriptionYour primary responsibilities will include:Driving business value through continuously improving...

Posted Monday, September 30, 2024 at 4:00 PMSirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the...

We're Hiring Head of Service Delivery at ABIAbout the Role: ABI is seeking a highly skilled and experienced Head of Service Delivery to ensure that all our construction projects are delivered on time, within scope, and with the highest standards of quality and safety. This role oversees the execution of both horizontal and vertical construction projects,...

We're Hiring Head of Service Delivery at ABI About the Role: ABI is seeking a highly skilled and experienced Head of Service Delivery to ensure that all our construction projects are delivered on time, within scope, and with the highest standards of quality and safety. This role oversees the execution of both horizontal and vertical construction...

Join Our TeamWe are seeking a seasoned Cloud Technical Director to drive our technical strategy and innovation.Key Responsibilities:Develop and execute technical delivery plans for CLOUD Stack and VDI products;Review and improve project deliverability and ensure project success;Lead technical teams and develop service capabilities for CLOUD Stack and VDI...

**Job Summary**Hunters Hub Inc. is seeking a skilled Service Delivery Lead to oversee the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations.The successful candidate will play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run...

About Customer Service at TASQWe are passionate about delivering exceptional customer experiences that exceed our clients' expectations. Our team of customer service professionals is dedicated to providing personalized support and resolving customer issues efficiently.This is an exciting opportunity for a seasoned Operations Supervisor to join our team and...

RESPONSIBILITIES: - Lead the Global Payroll service delivery across both in-house and outsourced countries. - Oversee payroll operations across approximately 17 countries, with around 30 pay runs. - Drive Payroll Service Delivery and Compliance, managing a team of approximately 150 resources and supporting around 75,000 pay slips monthly. - Manage...

**Job Function:**This **IT Service Delivery Manager** role is responsible for ensuring the smooth operation of our IT services. You will oversee the entire IT service lifecycle, from service design to service delivery, and ensure that all IT services meet the needs of our clients.**Key Responsibilities:**Oversee the entire IT service lifecycle, from service...

Firstsource is a leading provider of business process outsourcing (BPO) services, and we are seeking an experienced Healthcare Service Delivery Head to oversee our healthcare account operations and lead a team focused on delivering exceptional service and results for our healthcare clients.The Healthcare Service Delivery Head is a strategic leadership role...

Job DescriptionAt Hunter's Hub Inc, we are seeking a seasoned Service Delivery Director to oversee the delivery of high-quality services to our clients. As a critical member of our team, you will play a key role in managing the end-to-end service delivery process, ensuring seamless coordination between teams and optimal operations.The ideal candidate will...

Direct message the job poster from Tata Consultancy Services for an exciting opportunity to lead a team of 100+ HC members in supporting IT IS/Service Desk operations.Job RequirementsA minimum of 10 years of experience supporting IT IS/Service Desk, with at least 5 years of leadership experience as Manager/Delivery Manager/Sr Manager of an IT IS/Service Desk...

Job RequirementsThis role requires a strong analytical mindset, with the ability to address customer and operational concerns effectively.Candidates should possess excellent leadership and communication skills, with the ability to engage with and deliver messages to higher-level stakeholders.A minimum of 2-3 years of experience in a supervisory or team...

QUALIFICATIONS:- Bachelor's Degree- Minimum of 7 years of experience as a Service Delivery Lead or in a similar role- Extensive experience in Incident, Problem, and Change Management- Strong experience in writing and publishing Incident Reports.- Proficient in ITIL v3- Strong background in Incident Analysis- Advanced skills in Networking and IT...