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Finance Operations Coordinator

1 week ago

Makati City, National Capital Region, Philippines Genfinity Philippines, Inc. Full time

About Genfinity Philippines, Inc.:

Genfinity Philippines, Inc. is the leading provider of innovative solutions engineered for modern TV advertising. Advertisers can seamlessly customize and automate the OTT buying process into an efficient operating system using our self-service platform. Powered by an industry-leading bidder and device graph that processes a vast number of available ad opportunities daily, we deliver precise, brand-safe audience connections efficiently and at scale.

What You'll Do:

We are seeking a Finance Operations Coordinator to join our Revenue Operations team. In this role, you will be responsible for ensuring smooth operations in data entry, billing, reconciliations, and customer communication. You will work closely with the Rev Ops Billing Analyst to maintain accuracy, efficiency, and compliance in revenue-related processes.

Key Responsibilities:

  • Billing & Data Management
  • Enter new customer details, renewals, and contract amendments in Salesforce, ensuring readiness for month-end billing.
  • Process and validate credit memo entries, ensuring proper audit documentation is included before approval.
  • Input and maintain Frequence contract details in the Frequence platform post-signing.
  • Reconciliation & Audit Support
  • Conduct Excel-based IO reconciliations at month-end using reconciliation templates.
  • Review contract rates, flag discrepancies, and collaborate with the Billing Analyst to resolve issues.
  • Customer & Internal Communications
  • Respond to customer inquiries, confirm investigation of requests, and provide necessary documentation.
  • Escalate complex issues to the RevOps team for further analysis.
  • Accounting & Financial Processes
  • Assist with cash application and ensure proper posting of payments.
  • Support EBizCharge credit card processing and related payment tasks.
  • Apply credit memos and send updated invoices to customers.

Qualifications:

  • 2–5 years of experience in accounts receivable, quote-to-cash, or a similar finance role, ideally in a high-growth SaaS, subscription, or enterprise environment.
  • Experience in Revenue Operations, Billing, or Accounting
  • Proficiency in Excel – Comfortable with reconciliations and data validation.
  • Experience with Salesforce – Data entry, customer management, and billing functions.
  • Highly Detail-Oriented – Ensuring accuracy in billing and contract entries.
  • Proactive & Analytical Mindset – Ability to identify and flag issues early.
  • Strong Communication Skills – Clear and professional interaction with customers and internal teams.
  • Experience with NetSuite for financial reporting and revenue tracking.
  • Background in billing, invoicing, and revenue recognition.
  • Familiarity with EBizCharge or credit card payment processing
  • Experience handling month-end reconciliations and financial audits.

Work Setup:

  • Work arrangement: Remote, with occasional visits onsite when necessary.
  • Working hours: 9:00 AM to 6:00 PM EST.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity Philippines, Inc. as an Equal Opportunity Employer, believes in each person's potential, and we'll help you achieve yours.

All information will be kept confidential according to EEO guidelines.